Kevaughnie Ellis
Rochester
Summary
Dynamic professional with a proven track record of excelling in relationship building and sales strategy development. Adept at analyzing market trends and customer feedback to drive revenue growth. Strong communicator and problem solver, committed to enhancing customer satisfaction and achieving performance targets. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating. Well-organized, reliable and experienced in setting up displays, supporting customers with knowledgeable assistance. Enhance loyalty with unparalleled support. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible employment with weekend and evening shift options. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Representative
Roofing Rochester
Rochester
06.2025 - Current
- Collaborated with marketing team to create promotional materials for products and services.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Reviewed monthly performance against targets set by management team.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Researched competitors' products, prices, and sales techniques.
- Analyzed market trends to identify potential sales opportunities.
- Analyzed customer feedback to improve products and services.`
- Developed key customer relationships to increase sales.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Front End Associate
Walmart Supermarket
07.2024 - 02.2025
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
- Greeted customers and provided assistance with product selection.
- Verified accuracy of pricing signs throughout store.
- Assisted in organizing merchandise displays on the sales floor.
- Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
- Maintained clean and clutter-free front-end area.
- Packaged, transported, and loaded customer orders into shopping carts and vehicles for carry-out or pick-up service.
Sales Associate
Burlington
04.2024 - 07.2024
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Organized store by returning merchandise to proper areas and restocked displays.
Sales Associate
Marshall
10.2023 - 01.2024
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
- Greeted customers and provided exceptional customer service.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Education
High School Diploma -
Gates Chili High School
1 Spartan Way, Rochester, NY 1462406-2024
Associate of Science - Software Computer Technician
Monroe2Boces Trade School
3599 Big Ridge Rd, Spencerport, NY 1455906-2024
Associate of Science - Data Analysis
Coursera
OnlineSome College (No Degree) - Business Accountant Program
Monroe Community College
1000 E Henrietta Rd, Rochester, NY 14623Skills
- Communication
- Problem solving
- IT competency
- Understanding
- Active listener
- Time management
- Teamwork
- Creative
- Hardworking
- Sales strategy development
- Effective communication
- Team collaboration
- Networking techniques
Hobbies and Interests
- Play video games
- Love to work with tech, the gaming, website creation, and software of technology are personal favors
- Hanging out with my friends
- Play sports (basketball, soccer, football, track)
- Listen to music
Awards Certificates
- High School Diploma
- Certificate Software Computer Technician
Certification
- Driver License
- Computer Technology CTE
Affiliations
- Basketball
- Football
- Soccer
- Track
Timeline
Sales Representative
Roofing Rochester
06.2025 - Current
Front End Associate
Walmart Supermarket
07.2024 - 02.2025
Sales Associate
Burlington
04.2024 - 07.2024
Sales Associate
Marshall
10.2023 - 01.2024
High School Diploma -
Gates Chili High School
Associate of Science - Software Computer Technician
Monroe2Boces Trade School
Associate of Science - Data Analysis
Coursera
Some College (No Degree) - Business Accountant Program
Monroe Community College
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