Keven Betancourt
Los Angeles,CA
Summary
Professional, knowledgeable, organized, and motivated employee eager to apply several years of experience in administrative support and customer service to various environments. Seeking entry-level opportunities to expand skill while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Maintenance Clerk
Erewhon
07.2022 - Current
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Properly handled, transported, and disposed of recycled materials.
- Trained new maintenance personnel to safely and properly use equipment and tools and apply best practices.
Business Office Director /Concierge
Melrose Villas Assisted Living
05.2021 - Current
- Determined appropriate budget levels and tracked expenditures.
- Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
- Ordered office equipment and supplies after researching vendors and obtaining quotes.
- Coordinated with responsible party and / or families to meet
Program Worker
LA's Best
11.2019 - 05.2021
- Maintained and promoted positive and dynamic environment that felt safe for everyone at all times.
- Oversaw activities and events for 20-30 students on a daily basis.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Distributed reports on the activities and events that had been organized for groups of 20-30 children.
- Taught youth how to drive discussion and promote change through various channels.
Customer Service Associate
Warehouse Shoe Sale
03.2019 - 04.2021
- Educated customers on special pricing opportunities and company offerings.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Managed and Maintained store inventory
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
Sales Associate
Kohl's
07.2019 - 12.2019
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Acted as initial contact in addressing customer concerns.
- Processed orders through company system and coordinated product deliveries.
- Sold various products by explaining unique features and educating customers on proper application.
Volunteer
Big Up Kidz
10.2018 - 01.2019
- Volunteered to help with special events and programs by checking in participants and giving directions.
- Removed trash and debris from highways, parks and other public locations.
- Kept facilities organized, clean and well-maintained to best meet program needs.
- Sorted and distributed food to disadvantaged families, including canned goods and fresh produce.
Education
Some College (No Degree) -
Pasadena City College
Pasadena, CAHigh School Diploma -
Roosevelt ACCT
Los Angeles, CA05.2019
Skills
- Process optimizations
- Accounts receivable operations
- Recordkeeping abilities
- Payment processing
- Patient relationship management
- Program coordination
- First Aid/CPR
- Vendor relationships
- Quality Assurance
- Sanitation Practices
- Site Inspection and Evaluation
- Maintenance
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Maintenance Clerk
Erewhon
07.2022 - Current
Business Office Director /Concierge
Melrose Villas Assisted Living
05.2021 - Current
Program Worker
LA's Best
11.2019 - 05.2021
Sales Associate
Kohl's
07.2019 - 12.2019
Customer Service Associate
Warehouse Shoe Sale
03.2019 - 04.2021
Volunteer
Big Up Kidz
10.2018 - 01.2019
Some College (No Degree) -
Pasadena City College
High School Diploma -
Roosevelt ACCT
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