Taylor Stonerock
Winfield,KS
Summary
Dedicated and meticulous department manager with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and achieving project goals. Flexible and focused team player with unique skillset to analyze data and optimize operations accordingly.
Overview
11
11
years of professional experience
Work History
Business Office Director
William Newton Hospital
Winfield, KS
07.2017 - Current
- Prepares and submits 837 files for insurance billing and 340b processing
- Processes 835 files for insurance reimbursement and utilizes output reports for reimbursement analysis
- Assists in preparing annual DSH, cost report and annual audits files for submission
- Works with auditors and CFO to analyze trends and improve current workflows within the revenue cycle
- Hires and manages staff in three areas of the revenue cycle; provides training for billing, receipting, follow up, collections and scheduling of services
- Reports to and works with CFO regarding reimbursement and revenue trends within the hospital system
- Utilizes and manipulates excel reporting within EHR system to provide information for monthly staff and board of trustee meetings
- Analyzes excel data to track claims reimbursement and denials to provide tailored reports to billing and follow up staff
Patient Account Supervisor
William Newton Hospital
Winfield, KS
07.2015 - 07.2017
- Created and implemented strategies to reduce patient accounts receivable days.
- Analyzed data from various reports to identify trends in patient billing and collections.
- Developed processes for collecting payments from patients, insurance companies and third-party payers.
- Collaborated with the billing department to ensure accuracy of information submitted to payers.
- Prepared detailed reports of collection activity including aging analysis, bad debt write offs, cash receipts.
Patient Account Representative
William Newton Hospital
Winfield, KS
06.2013 - 07.2015
- Provided customer service to patients regarding billing inquiries and account information.
- Assisted in resolving patient complaints related to account balances, insurance coverage, and payment plans.
- Processed payments from patients and maintained accurate records of all transactions.
- Researched discrepancies in patient accounts to determine appropriate resolution.
- Ensured compliance with company policies concerning the privacy of confidential health information.
Education
BBA - Accounting
Pittsburg State University
Pittsburg, KS05-2010
Associate of Science - Nursing
Highland Community College
Highland, KS05-2007
Skills
- Business Analysis
- Revenue reviews
- Spreadsheet and database creation
- Report and documentation preparation
- Variance investigations
- Process optimizations
- Research skills
- Staff training and development
Timeline
Business Office Director
William Newton Hospital
07.2017 - Current
Patient Account Supervisor
William Newton Hospital
07.2015 - 07.2017
Patient Account Representative
William Newton Hospital
06.2013 - 07.2015
BBA - Accounting
Pittsburg State University
Associate of Science - Nursing
Highland Community College
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