Keven Hernandez
Pacoima,CA
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Overnight Stocker
Walmart
10.2023 - 01.2024
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Received, sorted and processed incoming stock and materials to prepare stock for storage or shipment.
- Inspected inventory to identify shortages and maintain consistent inventory.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Stocked designated items on shelves, end caps and displays.
- Kept work areas neat, clean and free from debris.
- Stocked shelves to match planogram images and instructions.
- Greeted customers and directed to requested products.
Barista
Dunkin
07.2023 - 10.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Used POS system to accurately enter orders and process payments.
- Packaged bagels, muffins and other food items for customer purchase.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Starbucks Barista
Target
Pacoima, CA
08.2020 - 12.2023
- Recommended products based on solid understanding of individual customer needs and preferences.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Controlled line and crowd with quick, efficient service.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Helped management keep adequate supply on hand by notifying of shortages
Education
High School Diploma -
San Fernando Senior High School
San Fernando, CA06.2021
Skills
- Equipment and Store Cleaning
- Food Preparation and Safety
- Graphic Design
- Front Counter Maintenance
- Ability to Adapt
- Beverage Preparation
- Spanish Fluency
- Clean and Sanitize
- Stock Replenishment
- Inventory Counts
- Stock Rotation
- Heavy Lifting
- Physical Stamina
- Problem Solving
- Time Management
Timeline
Overnight Stocker
Walmart
10.2023 - 01.2024
Barista
Dunkin
07.2023 - 10.2023
Starbucks Barista
Target
08.2020 - 12.2023
High School Diploma -
San Fernando Senior High School
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