Summary
Overview
Work History
Education
Additional Information
Skills
Work Availability
Accomplishments
Timeline
Generic
Keven Ratcliff

Keven Ratcliff

Mesquite,TX

Summary

  • Equipment maintenance (10+ years)
  • Equipment selection (Less than 1 year)
  • Maintenance (Less than 1 year)
  • Operations (10+ years)
  • Operations analysis (Less than 1 year)
  • Quality control (Less than 1 year)
  • Time management (9 years)
  • Data Entry (10+ years)
  • Inventory Clerk (10+ years)
  • Customer Service (10+ years)
  • Filing (10+ years)
  • Order Picking (10+ years)
  • Box truck (10+ years)
  • Driving (10+ years)
  • Delivery Driver Experience (10+ years)
  • Warehouse Experience (10+ years)
  • Load & Unload (10+ years)
  • Computer literacy (10+ years)
  • Shipping & Receiving (10+ years)
  • Microsoft Word (10+ years)
  • Freight Experience (10+ years)
  • QuickBooks
  • General Ledger Accounting
  • English (10+ years)
  • Facilities maintenance
  • Construction
  • Leadership (10+ years)
  • Materials handling (10+ years)
  • Dispatching (3 years)
  • Microsoft Outlook
  • Writing skills (10+ years)
  • Logistics (10+ years)
  • Communication skills
  • Computer skills (10+ years)
  • Microsoft Office (10+ years)
  • AS400
  • Order fulfillment
  • Microsoft Excel
  • Basic math Awards Customer Service February 2018 I took a online class for Customer Service to better my connection with customers. This is when covid started. Certifications and Licenses Class C

Overview

24
24
years of professional experience

Work History

Night Dispatcher

National Carriers
Irving, TX
05.2021 - 01.2023
  • Learned how to use the AS/400 system
  • Learned to monitor trailer alerts, for trailers that have a refer
  • Keeping tight contact with the drivers at night about what temp is set and also issuing certain fee's that may be needed during the night
  • Doing OS&D and accident reports, because Driver Managers are unavailable at night
  • Send incident reports and also fill them out at night and send them to the proper channel
  • Email the proper people about a load that may be late
  • Working with the Drivers that may have issues that I may be able to handle at night.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Excellent communication skills, both verbal and written.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Passionate about learning and committed to continual improvement.
  • Identified issues, analyzed information and provided solutions to problems.
  • Worked well in a team setting, providing support and guidance.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Driver/Clerk

Ratcliff's early learning academy
Dallas, TX
09.2000 - Current
  • Ordering of kitchen supplies
  • Keeping logged of all purchases in the company
  • I also order school supplies
  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes
  • Operate computers programmed with accounting software to record, store, and analyze information
  • Comply with federal, state, and company policies, procedures, and regulations
  • Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software
  • Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers
  • Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures
  • Code documents according to company procedures
  • Access computerized financial information to answer general questions as well as those related to specific accounts
  • Receive, record, and bank cash, checks, and vouchers
  • Pickup supplies
  • Drive for field trips.

Non CDL Driver/ Route Coordinator

Signature Hospitality Services
Dallas, TX
12.2020 - 05.2021
  • Supervisory position in the logistics department, creating helpful ways to improve processes and to guide the team towards being more efficient
  • Learning routes and training new drivers
  • MY MOTTO IS SAFETY,
  • SERVICE, AND SMILE.......
  • Problem solving
  • Training
  • Reading invoices
  • Routing deliveries

Driver/Driver Lead

Services of Hope
Dallas, TX
04.2020 - 01.2021
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.

Education

High school diploma - undefined

May 1986

Additional Information

  • Authorized to work in the US for any employer

Skills

  • Safety Protocols
  • Customer Rapport
  • GPS and Route Planning
  • Processes and Procedures
  • Drivers Daily Log (DLL)
  • Passenger Support
  • Driver Routing
  • Customer Service
  • Reading Comprehension
  • Scheduled Services
  • Fuel Logs
  • Passenger Vans
  • Service Dispatching
  • Inquiry Response
  • Microsoft Word
  • Vehicle Inspection
  • Personnel Engagement
  • Time Management
  • Referral Generation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Accomplishments

I can only explain the things that I have put myself through in person. I have struggled in my past. And I guess oneday I just woke up and looked at what I was missing in life. If it wasn't for prayer and my decision making process, I would still be on the street. This was the BIGGEST ACCOMPLISHMENT I've achieve in my life.

Timeline

Night Dispatcher

National Carriers
05.2021 - 01.2023

Non CDL Driver/ Route Coordinator

Signature Hospitality Services
12.2020 - 05.2021

Driver/Driver Lead

Services of Hope
04.2020 - 01.2021

Driver/Clerk

Ratcliff's early learning academy
09.2000 - Current

High school diploma - undefined

Similar Profiles

CREATE PROFILE
Keven Ratcliff