Highly motivated professional with over 23 years of experience with focus on outside plant operations, equipped to handle complex installations, maintenance, and troubleshooting of telecommunications infrastructure. Skilled in using specialized tools and testing equipment, ensuring high standards of network reliability. Strong collaborator with result-driven mindset, adept at adapting to changing project requirements and supporting team efforts effectively.
Overview
25
25
years of professional experience
Work History
Senior Outside Plant Technician BBT IV
Altice Technical Services/ Altice
06.2005 - Current
Troubleshooting/Repair of Coax, Fiber, and Headend issues
Installation, design, and repair of aerial wifi networks
Installation, design, and repair of power supplies on Coax network
Outage repair and system maintenance
Designing and upgrading coax plant
CLI repair and FCC proof of performance testing
Channel insertions with digital modulators
Responsible for emergency and storm standby
Worked collaboratively in team environment
Reduced network downtime through preventive maintenance measures and swift response to emergency repairs.
Improved efficiency in field operations by training junior technicians on best practices for outside plant work processes and safety protocols.
Enhanced customer satisfaction with accurate troubleshooting and prompt resolution of service issues.
Consistently met safety standards by adhering to strict protocols during the installation, repair, and maintenance tasks.
Increased network reliability by installing, maintaining, and repairing outside plant equipment.
Field Service Technician
Cablevision
04.2000 - 06.2005
Residential and Business Installations
Troubleshooting and repairing problems
Utilized strong interpersonal and communications skills to serve customers