Overview
Work History
Education
Skills
Timeline
Generic

Kevin Alexander Jr.

Chicago,IL

Overview

8
8
years of professional experience

Work History

Porter

Chicago Public Schools CPS
10.2015 - 02.2017
  • Dedicated and detail-oriented school lunchroom Porter with experience in maintaining cleanliness and order in cafeteria settings.
  • Skilled in food service assistance, sanitation procedures, and providing students and staff with safe, welcoming environment.
  • Strong organizational and communication skills with ability to work efficiently in fast-paced environment.
  • Cleaned and sanitized tables, chairs, and food service areas before, during, and after mealtimes.
  • Assisted with preparation and serving of meals.
  • Monitored lunchroom for any potential safety hazards and addressed them promptly.

Key Holder

Original Penguin
10.2014 - 02.2017

Excelled at building customer relationships, paying exceptional attention to detail while addressing customer needs. By providing excellent customer service, ensured an overall great shopping experience while controlling cost and loss prevention.

  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, and wiped windows and fixtures after closing to maintain organized and tidy store.

Sales Associate

CVS Caremark
07.2013 - 02.2017

Excelled at building customer relationships, paying exceptional attention to detail while addressing customer needs. Providing excellent customer service ensures a great shopping experience while controlling cost and loss prevention.

  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Clothing Sales Associate

True Religion
07.2013 - 07.2014
  • Top salesperson, Black Friday - November 2013
  • Top Christmas Holiday salesperson - December 2013
  • $200 Average Dollar Sale (ADS) per transaction, (3) Units per transaction (UPT)
  • Maintained clean and organized store environment for optimal customer experience and ease of locating merchandise.
  • Restocked shelves and organized displays in alignment with merchandising standards.
  • Boosted store sales through effective merchandising, appealing visual displays, and strategic product placement.
  • Offered personalized customer service to all customers to support satisfaction and loyalty.
  • Daily cash and stock inventory management.

Sales Associate/Stock Clerk

Forman Mills
07.2012 - 02.2013

Highly experienced sales associate, cashier, and stock clerk. Excelled in building great customer relationships and customer interactions while increasing product sales.

  • Provided excellent customer service to store guests, cashiering, stocking store merchandise, and unloading incoming merchandise.

Cashier

Target
08.2009 - 06.2011

Excelled at building customer relationships, paying exceptional attention to detail while addressing customer needs. Providing excellent customer service ensures a great shopping experience while controlling cost and loss prevention. Exemplified leadership abilities and highly recognized by senior management. Received rewards for cashier speed and accuracy. Awarded quarterly raises for outstanding service and work performance.

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Some College (No Degree) - Business Administration

Malcolm X College
Chicago, IL

Skills

  • Microsoft Office
  • Sales
  • Planning
  • Cash Handling
  • Project Management
  • Store Management
  • Relationship Management
  • Time Management
  • Scheduling
  • Customer Service
  • Outbound Calls
  • Lead Generation

Timeline

Porter

Chicago Public Schools CPS
10.2015 - 02.2017

Key Holder

Original Penguin
10.2014 - 02.2017

Sales Associate

CVS Caremark
07.2013 - 02.2017

Clothing Sales Associate

True Religion
07.2013 - 07.2014

Sales Associate/Stock Clerk

Forman Mills
07.2012 - 02.2013

Cashier

Target
08.2009 - 06.2011

Some College (No Degree) - Business Administration

Malcolm X College
Kevin Alexander Jr.