Kevin Allison
Newton,NH
Summary
Dedicated food service manager with several years of experience overseeing staff and operations for the field. Versatile leader with skills in staff recruitment and leadership, business planning and marketing. Quick-thinker with logical solutions to a wide variety of issues in food service.
Overview
37
37
years of professional experience
Work History
Assistant Deli Manager
Hannaford Supermarket
East Hampstead, New Hampshire
06.2022 - Current
- Supervised deli staff to ensure high-quality food preparation and service.
- Trained new employees on deli operations and customer service standards.
- Managed inventory levels to maintain fresh products and minimize waste.
- Collaborated with management to implement operational improvements in the deli area.
- Resolved customer inquiries and concerns to maintain satisfaction levels.
- Coordinated daily activities to optimize workflow and enhance customer experience.
- Ensured compliance with health and safety regulations within the deli department.
DIRECTOR OF DINING SERVICES
LONGVIEW
Ithaca, NY
01.2020 - 12.2021
- Managed 1.5 million dollar budget for 214 unit senior housing community and head start program for 16 children.
- Pivoted operations to accommodate COVID-19 restrictions and protocols for assisted living residences including weekly staff COVID-19 testing, additional sanitation requirements, social distancing in dining room and moved to full delivery service.
- Supervised 30 dining employees, general operations and special events including preparing special meals.
- Conducted hiring and training for all dining employees.
- Controlled and completed all monthly paperwork for ordering and financial tracking.
- Facilitated interactions with residents and tenants in dining areas and during events to enhance their dining experience.
- Developed quarterly restaurant menu for independent tenants and assisted living residents, incorporating dietary needs and preferences to improve dining satisfaction.
GENERAL MANAGER
FRIENDLY’S RESTAURANT
Ithaca, NY
01.2011 - 12.2020
- Responsible for complete restaurant management and providing outstanding customer service.
- Hire, train and develop hourly and management team to meet company operating standards.
- Maintain weekly financial P&L to meet or exceed company budget expectations.
- Scheduled staff shifts and coordinated inventory management to optimize operational efficiency.
- Applied Excel skills to streamline reporting processes and improve data accuracy.
- Delivered exceptional customer service by addressing inquiries and resolving issues.
CULINARY SUPPORT SPECIALIST
MILLENNIUM HOSPITALITY SERVICES
Richboro, PA
01.2010 - 12.2011
- Evaluate and train client production staff with following of recipes and production sheets.
- Develop and cost menus for clients to assure budget is maintained and resident satisfaction is exceeded
- Evaluate and train client production staff with following of recipes and production sheets.
- Interacts with residents for their feedback with developing menus including taste testing.
- Created detailed product specifications to meet client requirements.
DIRECTOR OF DINING SERVICES
LONGVIEW
Ithaca, NY
01.2000 - 12.2010
- Managed 1.1 million dollar budget for 161unit senior housing community and head start program for 10 children.
- Supervised 38 dining employees, general operations and special events including special meal preparation.
- Responsible for hiring and training of all dining employees.
- Controlled and completed all monthly paperwork for ordering and financial tracking.
- Controlled and completed all monthly paperwork for ordering and financial tracking.
- Created quarterly restaurant menu for independent tenants and assisted living residents, aligning offerings with dietary preferences and nutritional needs.
OPERATIONS CHEF MANAGER
FINE HOSE CORPORATION AT AXIOHM
Ithaca, NY
01.1998 - 12.2000
- Managed facility operations, including cooking, menu development, scheduling, cash handling, ordering, inventory, and administrative tasks, ensuring efficient service delivery.
- Oversaw kitchen and dining staff operations, facilitating smooth workflow and enhancing service quality.
- Assisted catering departments with food preparation, event supervision and coordination.
SUPERVISOR IN TRAINING
RAGMANN’S RESTAURANT
Ithaca, NY
01.1996 - 12.1998
- Supervised daily restaurant operations ensuring efficient workflow and team collaboration.
- Supported food service operations for efficient customer satisfaction for approximately 80 customers per shift
- Supervised daily restaurant operations, promoting efficient workflow and team collaboration
- Trained new staff on food safety standards and customer service protocols, ensuring compliance and quality service
- Completed extensive service management training.
General Manager
Wendy’s
Concord, NH
06.1989 - 09.1994
- Oversaw daily restaurant operations and ensured consistent service quality.
- Managed staff scheduling and maintained adequate workforce levels.
- Implemented training programs for new employees to enhance service standards.
- Conducted regular performance evaluations to support employee growth and development.
- Fostered a positive work environment through effective team communication and collaboration.
- Ensured compliance with health and safety regulations throughout the restaurant.
- Monitored inventory levels and coordinated with suppliers for timely deliveries.
Education
Concord High School
Concord, NHSkills
- Menu development
- Food safety compliance
- Inventory management
- Operational efficiency
- Budget management
- Staff management
- Employee Training
- Customer relationship management
Timeline
Assistant Deli Manager
Hannaford Supermarket
06.2022 - Current
DIRECTOR OF DINING SERVICES
LONGVIEW
01.2020 - 12.2021
GENERAL MANAGER
FRIENDLY’S RESTAURANT
01.2011 - 12.2020
CULINARY SUPPORT SPECIALIST
MILLENNIUM HOSPITALITY SERVICES
01.2010 - 12.2011
DIRECTOR OF DINING SERVICES
LONGVIEW
01.2000 - 12.2010
OPERATIONS CHEF MANAGER
FINE HOSE CORPORATION AT AXIOHM
01.1998 - 12.2000
SUPERVISOR IN TRAINING
RAGMANN’S RESTAURANT
01.1996 - 12.1998
General Manager
Wendy’s
06.1989 - 09.1994
Concord High School