Kevin Alvarado
West Babylon,NY
Summary
Friendly, customer-focused Cashier with attention to detail, good math skills, and ability to develop good customer relations for maximum customer loyalty and retention. Has experience working with people of diverse backgrounds. Fast learner and excels in helping customers feel welcomed. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Starbucks
08.2022 - Current
- Completed store opening and closing procedures and balanced tills
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Responded to and resolved customer questions and concerns
- Delivered successful training to more than five employees during tenure, educating on successful work processes and productivity strategies
- Established positive and effective communication among baristas and other shift supervisors, reducing miscommunications
- Delegated daily tasks and responsibilities
Barista
Starbucks
06.2021 - 07.2022
- Controlled line and crowd with quick, efficient service
- Cleaned counters, machines, utensils, and seating areas daily
- Maintained regular and consistent attendance and punctuality
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise
- Managed over 50 customers every hour
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
Cashier
Sherman Pharmacy
02.2018 - 02.2021
- Managed cash drawers and safe
- Returned non-purchased products to shelves and performed general merchandising functions
- Organized and scanned medical paperwork
- Organized 2 years of paperwork for surprise audit
- Maintained merchandise displays, including endcaps, floor displays, and aisles
- Greeted customers entering store and responded promptly to customer needs.
- Assisted pharmacist with medications
Education
High school Diploma - Computer Science And Programming
Martin Van Buren
Queens Village, NY06.2019
Skills
- Active Learning
- Business Administration
- Operations Management
- Organize Inventory
- Performance Tracking and Evaluations
- Ability to Adapt
- Sales Expertise
Languages
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Shift Supervisor
Starbucks
08.2022 - Current
Barista
Starbucks
06.2021 - 07.2022
Cashier
Sherman Pharmacy
02.2018 - 02.2021
High school Diploma - Computer Science And Programming
Martin Van Buren
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