KEVIN ALVARADO
AMARILLO,TX
Summary
Proven sales leader with a track record of increasing revenue and expanding customer bases at ATHENAS FURNITURE and other companies. Skilled in customer relationship building and territory sales, consistently exceeding sales targets through strategic planning and interpersonal communication. Expert in leveraging social media marketing to enhance brand visibility and engagement.
Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets.
Overview
9
9
years of professional experience
Work History
Sales Representative
ATHENAS FURNITURE
02.2024 - 11.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Streamlined sales process, reducing time from lead to close.
SALES MANAGER
K-A LEGACY
11.2017 - 01.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Outside Sales Representative
ADT Security
03.2016 - 03.2017
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Presented professional image consistent with company's brand values.
Manager
COLLISION MAXX
07.2015 - 03.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Inspected auto body damage and wrote up repair orders.
- Worked with customers and insurance companies to obtain payments.
- Enhanced customer satisfaction by streamlining the repair process and implementing effective communication strategies.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Education
High School Diploma -
BOSWELL HIGH SCHOOL
Saginaw, TX06-2015
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Product and service knowledge
- Sales presentations
- Negotiation tactics
- Upselling and cross selling
- Social media marketing
- Territory sales
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Representative
ATHENAS FURNITURE
02.2024 - 11.2024
SALES MANAGER
K-A LEGACY
11.2017 - 01.2024
Outside Sales Representative
ADT Security
03.2016 - 03.2017
Manager
COLLISION MAXX
07.2015 - 03.2016
High School Diploma -
BOSWELL HIGH SCHOOL
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