Kevin Appau
Monmouth Junction,NJ
Summary
Dynamic Crew Trainer with proven expertise in employee training and customer service excellence, honed at White Castle. Skilled in cash handling and team leadership, I excel in elevating team performance through effective training and positive reinforcement. Demonstrated success in enhancing service quality and operational efficiency, making a significant impact on customer satisfaction.
Overview
3
3
years of professional experience
Work History
Crew Trainer
Team Member- White Castle
10.2021 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Education
Master Of International Business Management - Business Management
Middlesex County College
Edison, NJ09.2023
Skills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
Timeline
Crew Trainer
Team Member- White Castle
10.2021 - Current
Master Of International Business Management - Business Management
Middlesex County College
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