Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kevin Arévalo

Miami,FL

Summary

Accomplished Security Supervisor with a proven track record at Ross Dress for Less, where I excelled in deploying critical thinking and problem-solving abilities to swiftly address and resolve alarm system alerts. Renowned for enhancing customer service standards and safety protocols, achieving a significant reduction in incident response time. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

1
1
year of professional experience

Work History

Security Supervisor

Ross Dress for Less
09.2023 - Current
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.

Education

Miami Dade College
Miami, FL

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Security Supervisor

Ross Dress for Less
09.2023 - Current

Miami Dade College
Kevin Arévalo