Accomplished Security Supervisor with a proven track record at Ross Dress for Less, where I excelled in deploying critical thinking and problem-solving abilities to swiftly address and resolve alarm system alerts. Renowned for enhancing customer service standards and safety protocols, achieving a significant reduction in incident response time. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.