Kevin Ashe
Tucson,AZ
Summary
High energy Store Manager bringing extensive experience in retail setting. Set and enforced consistent standards to ensure excellent customer satisfaction and meet performance KPI's. Dynamic relationship-builder with organized nature and sound judgement focused on maximizing team efficiency.
Overview
20
20
years of professional experience
Work History
Store Director
American Freight Furniture
Tucson, AZ
10.2023 - Current
- Hired, trained, and supervised store personnel including cashiers, stockers, department managers, and assistant directors.
- Monitored daily operations and staff performance, providing coaching and guidance when necessary.
- Maintained a high level of customer service standards across all departments in the store.
- Implemented strategies to reduce shrinkage losses due to theft or mismanagement of inventory.
- Coached, counseled, recruited, trained and disciplined employees and evaluated on-the-job performance.
Store Manager
Bed Bath Beyond
Tucson, AZ
04.2004 - 12.2022
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Monitored employee performance and identified performance gaps for corrective action.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Updated and maintained store signage and displays.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Trained and mentored associates to teach daily tasks and procedures.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
Education
Bachelor of Science - Retail Management
Southern New Hampshire University
Hooksett, NH05.1995
Skills
- Recruiting and Hiring
- Store Merchandising
- Performance Monitoring and Evaluation
- Business Leadership
- Payroll Management
- Human Resources Oversight
- Sales Tracking
- Company Standards
- Store operations oversight
- Retail inventory management
- Staff training and development
Timeline
Store Director
American Freight Furniture
10.2023 - Current
Store Manager
Bed Bath Beyond
04.2004 - 12.2022
Bachelor of Science - Retail Management
Southern New Hampshire University
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