Kevin Avila
Tampa,FL
Summary
Dynamic retail professional with extensive experience at Office Depot Inc., excelling in customer service and inventory management. Proven ability in merchandise planning and loss prevention, enhancing store organization and product visibility. Recognized for reliability and teamwork, consistently improving customer satisfaction and driving sales through effective engagement and support.
Overview
4
4
years of professional experience
Work History
Key Holder
Office Depot Inc
Tampa, FL
08.2025 - Current
- Assisted customers in locating products and resolving inquiries to enhance shopping experience.
- Maintained store organization and presentation to ensure optimal product visibility.
- Operated cash register and processed transactions efficiently, ensuring accurate financial handling.
- Monitored inventory levels and coordinated restocking efforts to prevent product shortages.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Merchandise Coordinator
HomeGoods
Tampa, FL
09.2021 - 07.2025
- Supported inventory management by tracking stock levels and coordinating replenishment efforts.
- Assisted in organizing merchandise displays to enhance product visibility and customer engagement.
- Contributed to team meetings by sharing insights on customer preferences and market trends for improved planning.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Ran markdown reports, managed store replenishment, and analyzed buying reports.
Stocker
Pet Supermarket Inc.
Tampa
05.2021 - 07.2021
- Stocked and organized shelves to optimize product visibility and accessibility.
- Maintained cleanliness and safety standards in storage areas and sales floors.
- Engaged with customers, providing product information and addressing inquiries promptly.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
Education
High School Diploma - Welding
Jefferson Highschool
Tampa05.2024
Skills
- Pricing and signage updates
- Retail operations
- POS systems
- Merchandise planning
- Product merchandising
- Shrink reduction
- Stock control
- Able to lift 50 lbs
- Maintaining stock levels
- Inventory control
- Product pricing
- Competitor analysis
- Teamwork and collaboration
- Customer service
- Time management
- Hand and power tool operation
- Cash handling
- Store maintenance
- Loss prevention
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
English
Native or Bilingual
Hobbies
Mixed martial arts fighter
Amateur
Welding
Cooking and baking
Timeline
Key Holder
Office Depot Inc
08.2025 - Current
Merchandise Coordinator
HomeGoods
09.2021 - 07.2025
Stocker
Pet Supermarket Inc.
05.2021 - 07.2021
High School Diploma - Welding
Jefferson Highschool