Kevin Aviles
Orlando,FL
Summary
Proven sales leader with a track record of expanding customer bases and significantly improving sales revenue at Sleep Number, T-Mobile and Verizon Wireless. Fluent in Spanish and English, adept at using Microsoft Office to enhance productivity. Excels in conflict resolution and multitasking, consistently achieving top performer status by exceeding sales quotas and elevating customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sleep Professional
Sleep Number Corporation
10.2024 - Current
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Sales Representative
T-Mobile
11.2023 - 09.2024
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Sales Representative
Verizon Wireless
02.2023 - 10.2023
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Improved sales revenue with effective communication of product features, benefits, and promotions.
- Maintained accurate records of customer interactions, transactions, and follow-up actions for seamless continuity in support services.
- Navigated complex situations diplomatically by using professional problem-solving techniques tailored to specific customer needs.
Education
Associate of Arts - General Studies
Valencia College
05-2027
High School Diploma -
Lake Nona High School
05.2018
Skills
- Microsoft PowerPoint, Excel, Word
- Customer Service
- Guest Services
- Bilingual
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sleep Professional
Sleep Number Corporation
10.2024 - Current
Sales Representative
T-Mobile
11.2023 - 09.2024
Sales Representative
Verizon Wireless
02.2023 - 10.2023
High School Diploma -
Lake Nona High School
Associate of Arts - General Studies
Valencia College
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