KEVIN BAKER
Tamarac,FL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
11
11
years of professional experience
Work History
CRC Sales Rep
Herc Rentals Dania Beach
Fort Lauderdale, FL
11.2023 - Current
- Collaborated with Prosolutions, classic, and floor care sales reps to win deals and share leads.
- Initiated connections and developed relationships with clients to advance Herc's market share in the area.
- Learned from the mistakes of being a new rep, and improved upon communication and efficiency.
Operations Manager
Crunch Fitness
12.2021 - 11.2023
- Manage content and business partner recognition on social media
- Ran club operations to include payroll, scheduling, inventory, delinquent accounts, vendor relations, direct business to business marketing, and club audits.
- Assisted in new hire interviews and onboarding process
Site Manager
Extra Space Storage
03.2015 - 12.2021
- Increased occupancy 33% and annual projected revenue by more than $350k.
- Onboarded, trained, developed, and managed new staff members.
- Oversaw day-to-day operations and WFM tasks, including work delegation, supervision, and professional development.
- Conferred with service vendors to negotiate contracts and prices regarding AC, landscaping, security repairs and maintenance.
Education
Bachelor's Degree - Accounting
Western Governor's University
05-2026
Herc Black & Gold Graduate - undefined
01-2025
Associate's Degree - undefined
Florida Southwestern State
01-2016
Skills
- Workplace Organization
- Excel Spreadsheets
- Professional Service
- Schedule Creation
Timeline
CRC Sales Rep
Herc Rentals Dania Beach
11.2023 - Current
Operations Manager
Crunch Fitness
12.2021 - 11.2023
Site Manager
Extra Space Storage
03.2015 - 12.2021
Herc Black & Gold Graduate - undefined
Associate's Degree - undefined
Florida Southwestern State
Bachelor's Degree - Accounting
Western Governor's University