James Erony
Wilmington,DE
Summary
Resourceful Millwork Sales Specialist achieved high productivity through expertise in custom millwork design, client consultation, and project management. Cultivated partnerships and expanded profit channels by leveraging strong communication, negotiation, and relationship-building skills. Focused on delivering exceptional customer experiences and identifying solutions that meet client needs.
Overview
6
6
years of professional experience
Work History
Millwork Sales Specialist
Lowes Home Improvment
Newark, Delaware
08.2025 - Current
- Assisted customers in selecting millwork products for home improvement projects.
- Provided expert knowledge on millwork materials and installation techniques.
- Collaborated with design teams to create custom millwork solutions for clients.
- Managed inventory levels of millwork products to ensure availability.
- Conducted product demonstrations to showcase features and benefits of millwork items.
- Trained new staff on millwork sales processes and customer service best practices.
- Collaborated closely with other departments such as engineering, design to develop innovative solutions for clients.
- Ensured compliance with safety regulations while handling hazardous materials during installation processes.
- Developed and implemented strategies to increase market share by targeting new customers.
- Prepared proposals outlining cost estimates for custom-made millworks requested by clients.
Inside Lawn and Garden Sales Associate
Lowes Home Improvment
Newark, Delaware
01.2024 - 08.2025
- Assisted customers in selecting lawn care products and gardening supplies.
- Maintained product displays to ensure an appealing shopping environment.
- Provided expert advice on plant care and landscaping techniques.
- Processed customer transactions accurately at the register.
- Collaborated with team members to restock inventory and organize shelves.
- Demonstrated the use of gardening tools and equipment to customers.
- Resolved customer inquiries and concerns with professionalism and care.
- Participated in training new associates on product knowledge and sales techniques.
- Maintained records of transactions using a point-of-sale system.
- Trained new employees on the sales floor and assisted in customer service inquiries.
- Collaborated with management team regarding employee scheduling needs.
- Advised customers on best practices for maintaining healthy gardens and lawns.
- Developed relationships with vendors in order to obtain additional promotional materials or discounts.
- Inspected outdoor power equipment before it was sold to ensure it was operating properly.
- Greeted customers and provided product knowledge to assist in their purchase decisions.
Warehouse Fulfillment Associate
Amazon
Wilmington, DE
10.2021 - 12.2023
- Processed incoming inventory using handheld scanners and software systems.
- Packed customer orders accurately for timely shipment and delivery.
- Maintained clean and organized work areas to ensure safety standards.
- Collaborated with team members to optimize workflow and efficiency.
- Assisted in training new associates on company protocols and procedures.
- Inspected items for damages before stocking them onto shelves.
- Reported any damaged items immediately upon receipt to supervisor.
- Organized warehouse shelves, racks, and bins according to product codes.
- Ensured all safety precautions were observed when operating machinery and handling materials.
- Communicated effectively with coworkers, supervisors, customers, vendors. regarding order status, issues.
Overnight Stocker
ShopRite
Bear, Delaware
04.2021 - 10.2021
- Collaborated with team members to achieve overnight stocking goals.
- Stocked shelves efficiently with merchandise according to store planograms.
- Received and stocked merchandise in a timely manner.
- Organized shelves, racks and bins to ensure product availability.
- Organized backroom inventory for easy access during stocking shifts.
- Monitored product expiration dates and removed outdated items promptly.
- Operated pallet jacks and hand trucks for moving heavy merchandise safely.
- Followed safety protocols while handling products and equipment in the store.
- Checked shelves in department to determine replenishment needs.
- Assisted customers in locating products throughout the store.
- Picked up boxes and related trash from sales floor.
Seafood Clerk
ShopRite
Philadelphia, Pennsylvania
08.2020 - 03.2021
- Assisted customers in selecting seafood products based on preferences and dietary needs.
- Operated scales and packaging equipment for accurate portioning of seafood items.
- Maintained cleanliness and organization of the seafood display area and workstations.
- Followed safety guidelines for handling, storing, and displaying seafood products.
- Helped to maintain prospering stocking of all popular high-value products.
- Sliced cuts of meat accurately and to customer specification.
Education
Glasgow High School
New Castle, DESkills
- Product knowledge
- Sales strategy
- Custom solutions
- Inventory management
- Customer relationship management
- Team collaboration
- Training facilitation
- Problem solving
- Effective communication
- Attention to detail
- Customer service
- Safety compliance
- Millwork knowledge
- Contract preparation
- Sales strategy
- Design consultation
- Project estimation
- Time management
- Lifting techniques
- Warehouse safety
- Workplace cleanliness
- Packing accuracy
- Space utilization
- Item selection
- Packing materials
- Order ticket processing
- Order verification
- Workload prioritization
- Box packing
- Product inspection
- Manual dexterity
- Workplace organization
- Product packaging
- Labeling
- Stock replenishment
Timeline
Millwork Sales Specialist
Lowes Home Improvment
08.2025 - Current
Inside Lawn and Garden Sales Associate
Lowes Home Improvment
01.2024 - 08.2025
Warehouse Fulfillment Associate
Amazon
10.2021 - 12.2023
Overnight Stocker
ShopRite
04.2021 - 10.2021
Seafood Clerk
ShopRite
08.2020 - 03.2021
Glasgow High School