Samantha patton
Tomball
Summary
Dynamic Millwork Sales Specialist at Home Depot with expertise in product selection and customer relationship management. Proven ability to enhance customer satisfaction through tailored design consultations and effective inventory management. Skilled in building supplier relations and training team members, driving sales success while fostering a collaborative environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Millwork Sales Specialist
Home depot
Spring
11.2023 - Current
- Assisted customers with product selection and millwork options.
- Provided detailed product information to enhance customer understanding.
- Managed inventory levels and organized stock for efficient access.
- Created and maintained relationships with suppliers to secure quality materials.
- Trained new team members on product knowledge and sales techniques.
- Promoted a wide range of millwork products through print advertising campaigns, direct mailers, email marketing initiatives.
- Provided technical expertise on the use of millwork materials for interior design projects.
- Responded promptly to customer queries regarding product specifications or ordering issues.
- Created and maintained customer accounts, including tracking of sales activities, order information, and customer contacts.
- Assisted in designing custom millwork pieces according to client specifications.
CASHIER
Petsmart
Katy
08.2022 - 01.2023
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Used good communication skills to reduce guest dissatisfaction.
- Processed payments and completed register transactions accurately.
- Resolved customer complaints and inquiries in a timely manner.
SERVER
applebees
Katy
11.2021 - 08.2022
- Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
- Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
- Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
- Balance receipts and payments in cash registers.
- Brew coffee and tea, and fill containers with requested beverages.
- Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
- Serve salads, vegetables, meat, breads, and cocktails, ladle soups and sauces, portion desserts, and fill beverage cups and glasses.
- Deliver orders to kitchens, and pick up and serve food when it is ready.
CAR HOP
soinc
Spring
07.2021 - 10.2021
- Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
- Examine trays to ensure that they contain required items.
- Place food servings on plates or trays according to orders or instructions.
- Load trays with accessories such as eating utensils, napkins, or condiments.
- Take food orders and relay orders to kitchens or serving counters so they can be filled.
- Stock service stations with items such as ice, napkins, or straws.
- Total checks, present them to customers, and accept payment for services.
CLICK LIST ASSOCIATE
kroger
Spring
06.2019 - 12.2019
- In store shopper for customers.
- Reviewed customers orders.
- Walked thorough the store and pick up customers items, bagged customers orders.
- When customers arrived to the store I brought out there items and placed them in there cars.
Education
ASSOCIATE IN FINE ARTS (A.F.A.) - BUSINESS ADMINISTRATION CANDIDATE
lone star community college
Katy, TX05.2023
Skills
- Product selection
- Inventory management
- Supplier relations
- Technical expertise
- Account tracking
- Customer relationship management
- Product knowledge
- Custom design assistance
- Design consultation
- Millwork expertise
Certification
45676438
Timeline
Millwork Sales Specialist
Home depot
11.2023 - Current
CASHIER
Petsmart
08.2022 - 01.2023
SERVER
applebees
11.2021 - 08.2022
CAR HOP
soinc
07.2021 - 10.2021
CLICK LIST ASSOCIATE
kroger
06.2019 - 12.2019
ASSOCIATE IN FINE ARTS (A.F.A.) - BUSINESS ADMINISTRATION CANDIDATE
lone star community college