Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kevin Bender

Portage,MI

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Team Lead

Sam's Club
01.2022 - 05.2023
  • Maintained database systems to track and analyze operational data.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Devised and implemented processes and procedures to streamline operations.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Supervised team members to confirm compliance with set procedures and quality requirements.

Assistant/ Weekend Manager

Subway
01.2012 - 03.2016
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Ensured compliance with all company policies and procedures while maintaining confidentiality of sensitive information.
  • Nurtured a culture of continuous improvement by encouraging team members to share ideas and suggestions for enhancing operations, ultimately leading to a more efficient and profitable business.
  • Maintained high standards of cleanliness throughout the facility, ensuring a pleasant atmosphere for guests.

General Worker

Subway
12.2006 - 01.2011
  • Maintained organized and clean work areas at all times on job sites.
  • Provided maintenance for construction equipment.
  • Expanded revenue by effectively prioritizing jobs and processing work orders.
  • Prepared job sites by removing debris and setting up materials and tools.

Education

No Degree - Criminal Justice

Trine Univeristy
Angola

High School Diploma -

Gahanna Lincoln High School
Gahanna, OH
06.2006

Skills

  • People Management
  • Complaint resolution
  • Project Planning
  • Leading Team Meetings
  • Schedule Management
  • Performance Improvement

Certification

Forklift Certified

Timeline

Team Lead

Sam's Club
01.2022 - 05.2023

Assistant/ Weekend Manager

Subway
01.2012 - 03.2016

General Worker

Subway
12.2006 - 01.2011

No Degree - Criminal Justice

Trine Univeristy

High School Diploma -

Gahanna Lincoln High School

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Kevin Bender