Kevin Bertram
Cottonwood Heights,UT
Summary
Dependable Crew Member experienced in taking food orders, operating cash registers and safely handling food while ensuring proper temperatures. Dedicated on producing quality food and providing excellent customer service. Excellent at juggling multiple tasks and working under pressure.
Overview
5
5
years of professional experience
Work History
Food Runner Bar Back
Captain Jacks Waterfront Bar and Grille
Tarpon Springs, FL
05.2012 - 12.2012
- Assisted diners with obtaining food from buffet/serving table as needed.
- Responsible for the production and plating of desserts.
- Prepared food items
- Spoke with patrons to ensure satisfaction with food and service
- Washed dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand
- Wiped tables and seats with dampened cloths, and replaced dirty tablecloths
- Emptied garbage to dump site
- Mopped floors and cleaned walk-in refrigerators and storage areas
- Provided excellent customer service
- Diligently informed kitchen staff of customer concerns, recook orders and dish availability.
- Routinely cleaned work areas, glassware and silverware throughout each shift.
- Executed daily production lists and goals
- Ensured the bar was always sufficiently stocked
- Performed all transactions in a cordial, efficient and professional manner
Kitchen Prep Line Cook
Tijuana Flats
Tampa, FL
03.2013 - 05.2015
- Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
- Reported to each shift on time and ready to work.
- Routinely moved and stocked food products weighing up to 50 pounds.
- Prepared all food orders within a 5-7 minute time frame.
- Verified that prepared food met all standards for quality and quantity.
- Strictly followed all cash, security, inventory and labor policies and procedures.
- Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
- Diligently restocked work stations and display cases.
- Cooked and packaged large batches of food that were prepared to order or kept hot until needed.
- Greeted customers and provided excellent customer service.
- Received the Hot Shot Reward(Awarded to the employee of the quarter).
Kitchen Prep Line Cook
Tijuana Flats
Orlando, FL
08.2015 - 08.2017
- Prepped items for later use to save staff time during busy hours.
- Reported to all shifts wearing a neat, clean and unwrinkled uniform.
- Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
- Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
- Cross-trained and coordinated scheduling with team members to ensure seamless service.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Performed all position responsibilities accurately and in a timely manner.
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Received Hot Shot Award
Education
Associate of Business - Finance
University of South Florida
Tampa, FLSkills
- Flexible schedule availability
- Honest, trustworthy and punctual
- Works well as part of a team
- Able to work in continuously-standing position for four or more hours
- Valid Florida driver's license
- Food safety certified
- Willing to work late hours
- Excellent multi-tasker
Timeline
Kitchen Prep Line Cook
Tijuana Flats
08.2015 - 08.2017
Kitchen Prep Line Cook
Tijuana Flats
03.2013 - 05.2015
Food Runner Bar Back
Captain Jacks Waterfront Bar and Grille
05.2012 - 12.2012
Associate of Business - Finance
University of South Florida