Was in charge of payroll and scheduling for the team.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Apartment Leasing Consultant
Edward Rose and Sons
11.2024 - Current
Provided exceptional customer service to both current and prospective residents, resulting in high levels of satisfaction and retention.
Enhanced tenant satisfaction with prompt responses to maintenance requests and effective communication.
Verified tenant incomes and other information before accepting lease applications.
Distributed and followed up on tenant renewal notices.
Maintained detailed records of all leasing transactions, ensuring timely rent collection and accurate financial reporting.
Increased apartment occupancy rates by conducting engaging property tours and addressing prospective tenants'' concerns.
Operation Manager
Urban Air
01.2021 - 07.2023
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Got promoted to manager and ran a park with over 400 customers
Became a manager of over 100 employees
Started a cleaning crew that works after hours to clean and sanitize the park
Gained business experience and ran operations
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.