Dynamic Account Manager with a proven track record at Healthcare Services Group, excelling in client relations and strategic planning. Successfully enhanced operational efficiency and drove growth through effective team collaboration and relationship building. Adept at managing budgets and optimizing resources, fostering a culture of accountability and high employee satisfaction.
Overview
42
42
years of professional experience
Work History
Account Manager
Healthcare Services Group
10.1998 - 06.2024
Coordinated supply chain activities for environmental services.
General Manager
Ponderosa Steakhouse Metro Media Corporation
10.1982 - 01.2002
Oversaw daily operations, ensuring alignment with corporate objectives and strategic goals.
Developed and implemented process improvements to enhance operational efficiency and productivity.
Directed cross-functional teams to execute strategic initiatives, fostering collaboration and accountability.
Analyzed market trends to inform business strategies, driving growth and competitive advantage.
Managed budget allocation and resource optimization, ensuring financial sustainability of operations.
Established performance metrics and KPIs to monitor team effectiveness and operational success.
Mentored department heads, promoting professional development and leadership within the organization.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Education
Associate of Science - Hotel And Restaurant Management
Lansing Community College
Lansing, MI
06.1987
Timeline
Account Manager
Healthcare Services Group
10.1998 - 06.2024
General Manager
Ponderosa Steakhouse Metro Media Corporation
10.1982 - 01.2002
Associate of Science - Hotel And Restaurant Management