Promotes a friendly and safe environment while being courteous and helpful to all Ocean Lakes teammates and Guests.
Assist guest with certain needs and questions.
Issue tickets to guests that violate rules.
Maintain safety and security of campground.
Perform all duties under the regulation of SLED and the rules of OLCC.
Transfers money safely.
Checks contractors badges.
Monitors traffic for proper passes.
Knowledge of OLCC rules and regulations.
SLED certified.
Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Delivery Driver
DoorDash
04.2020 - Current
Retrieve food orders from area restaurants and deliver them to the customer's door.
Established strong relationships with both restaurant employees and customers.
Successfully complete all deliveries by time requested.
Coordinate multiple deliveries with various destinations/locations.
Plan and follow the most efficient routes for delivering goods.
Sort items to be delivered according to the delivery route.
Ensure customers received exact orders from restaurant.
Communicate directly with the customers to ensure an exceptional experience.
Amazon Delivery Driver
Light Speed Logistics, Inc
10.2019 - 12.2019
Transporting and delivering goods and/or items to clients or business in a safe, timely manner.
Examining and/or reviewing orders before and after delivery to make sure that orders are complete, charges are right, and clients are satisfied.
Load and unload of shipments from the distribution center and the delivery vehicle.
Building and maintaining a healthy relationship with clients by answering any questions they may have and handling their complaints.
Rescheduling deliveries with customers if they are unable to receive them.
Giving customers information about new products and services.
Completing and submitting logs and reports.
Sales Agent
Charter/ Spectrum
03.2018 - 10.2019
Meet or exceed monthly sales goals.
Provide the highest level of customer service to ensure a great customer experience.
Educate and engage customers through product demonstrations.
Be a team player on the Retail Sales team.
Maintain strong knowledge of all TV, internet and wireless products, pricing plans, promotions and service features for Spectrum, as well as competitors.
Assisted call-in customers with questions and orders.
Correctional Officer
J. Reuben Long Detention Center
09.2008 - 06.2017
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Conducted routine and emergency head counts.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Observed behavior of residents individually and in groups.
Booked new inmates into facility and processed inmates for release.
Enforced rules and regulations to maintain order among inmates.
Responded to emergency situations and de-escalated hostile confrontations.
Supervised inmates during meals, recreation and other activities.
Conducted security checks of inmates and living areas.
Documented inmate behavior and activities in logbooks.
Trained and mentored new Officers.
Detention Officer
North Myrtle Beach Department Of Public Safety
06.2000 - 08.2001
Wrote daily reports and maintained logs of inmate activities and behaviors.
Conducted physical searches of inmates and premises in search of weapons and contraband.
Took custody of suspects from arresting officers to begin processing into detention facility.
Conducted security checks of inmates and living areas.
Regularly conducted security and sanitation checks.
Answer questions from the public, via phone, and in person
Dispatch Police, and Fire calls.
Answered emergency calls from the public.
Detention Officer/911 Dispatcher
Myrtle Beach Police Department
09.1998 - 02.2000
Wrote daily reports and maintained logs of inmate activities and behaviors.
Conducted physical searches of inmates and premises in search of weapons and contraband.
Took custody of inmates from arresting officers to begin processing into detention facility.
Answered 911 calls.
Dispatched Police and Fire calls.
Answered calls from public.
Answered questions from public in person.
Education
Certificate - Corrections, NCIC
South Carolina Criminal Justice Academy
Columbia, SC
04.2009
High School Diploma -
Cheshire High School
Cheshire, CT
05.1991
Skills
Dispatching Police, Fire calls
Law Enforcement
Loss Prevention
Security
Leadership Experience
CCTV
Supervising Experience
Sales Experience
Upselling
Surveillance
Microsoft Office
Microsoft Word
Windows
Certification
First Aid Certification
CPR Certification
SLED certified
April 2021 to April 2022
SLED certification