KEVIN BOTERO
Atlanta,GA
Summary
Accomplished Public Safety leader with progressive experience in healthcare security, investigations, workplace violence prevention, emergency response, and operational leadership within Piedmont Healthcare. Currently serving as Interim Director of Public Safety at Piedmont Atlanta Hospital, providing strategic oversight of public safety operations, personnel development, security technology systems, critical incident management, and organizational safety initiatives.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Interim Director of Public Safety
Piedmont Atlanta Hospital
08.2026 - Current
- Provide executive leadership and strategic oversight of the Public Safety Department.
- Direct daily operations, staffing, emergency response activities, and departmental priorities.
- Partner with executive leadership to advance workplace violence prevention and security initiatives.
- Mentored junior staff in best practices for patient and staff security measures within the facility.
Public Safety Manager
Piedmont Atlanta Hospital
07.2024 - Current
- Led daily operations of armed and unarmed public safety personnel.
- Managed staffing, performance development, investigations, technology systems, and budget planning.
- Directed critical incident response and de-escalation efforts.
- Led the implementation of a departmental firearms program, developing policies, coordinating certification requirements, and organizing comprehensive training to ensure compliance, safety, and operational readiness.
- Spearheaded the deployment of the Concealed Weapons Detection Management program, officer training, policy development, and ongoing compliance oversight.
- Played a key leadership role in the departmental reorganization initiative, collaborating with leadership to redesign operations, improve resource allocation, and enhance overall service delivery.
- Directed the transition of a hospital greeter program into a Public Safety staffing model, coordinating workforce planning, position restructuring, training, and deployment of Public Safety Officers to improve security coverage and customer service.
- Managed organizational change efforts by implementing new operational programs and technologies while ensuring employee engagement, training, and successful adoption across the department.
- Spearheaded the implementation of Flock Safety technology, improving real-time intelligence gathering, investigative capabilities, and collaboration with law enforcement partners.
Investigator
Piedmont Atlanta Hospital
01.2023 - 01.2024
- Conducted and led a comprehensive investigation into product diversion within the Operating Room, utilizing investigative techniques, witness interviews, and evidence analysis to resolve the case and mitigate significant financial losses to the organization.
- Conducted thorough investigations into patient incidents and complaints to ensure compliance with hospital policies.
- Collaborated with multidisciplinary teams to identify root causes of medical errors and develop preventive measures.
- Analyzed data trends related to patient safety incidents, enhancing reporting accuracy and response strategies.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
Senior Public Safety Officer / Corporal
Piedmont Atlanta Hospital
01.2020 - 01.2023
- Monitored hospital premises to ensure safety and security for patients, staff, and visitors.
- Responded promptly to emergency situations, providing assistance to medical personnel as needed.
- Performed crowd control duties during large gatherings or events, maintaining order while prioritizing the safety of all attendees.
- Trained new officers on safety procedures, emergency responses, and protocols for various scenarios.
- Participated in ongoing training sessions to stay up-to-date on best practices in public safety operations and procedures.
- Utilized conflict resolution skills to de-escalate tense situations involving disputes between community members.
- Managed traffic flow during special events or road closures, ensuring minimal disruption to motorists while prioritizing pedestrian safety.
Security Officer
G4S Cox Communications
01.2020 - 08.2020
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to detect and deter potential security breaches.
- Collaborated with local law enforcement during emergency situations to maintain order.
- Responded promptly to alarms and emergencies, executing established protocols effectively.
- Utilized surveillance systems to monitor activities and enhance overall site security measures.
- Checked and verified photo identification prior to granting facility access.
Security Officer
G4S DCH Regional Medical Center
01.2020 - 2020
- Examined doors, windows, and gates to verify security.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Collaborated with facility management to address security concerns proactively.
- Directed guests around the building and answered accessibility questions.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
Quality Inspection Supervisor
Caterpillar
01.2019
Safety Coach
Lowe's Home Improvement
01.2016 - 01.2018
- Conducted safety training sessions for associates to promote a culture of safety awareness.
- Assisted in developing and implementing safety protocols across retail environments.
- Monitored compliance with safety regulations, identifying areas for improvement.
Education
Associate of Science - Criminal Justice
Tri County Technical College
Pendleton, SC08-2019
Skills
- Public Safety Operations Leadership
- Healthcare Security Management
- Workplace Violence Prevention
- Executive Leadership Collaboration
- Critical Incident Command & Response
- Investigations & Threat Assessments
- Budget Planning & Resource Allocation
- Personnel Development
- Lean Six Sigma
- Strategic Planning
- Bilingual English/Spanish
- Emergency response
- De-escalation strategies
Accomplishments
- Currently serving as Interim Director of Public Safety for Piedmont Atlanta Hospital.
- Lead the Workplace Violence Committee with executive and clinical leaders.
- Lean Six Sigma Green Belt.
- Certified ASP Baton Instructor and EBRR Instructor.
- Recipient of the Superior Officer Medal and Promise 360 Champion Centered Care Award.
- Basic leadership development course
- Implemented Concealed Weapons Detection (CWD) program, enhancing facility security, threat detection capabilities, and visitor safety.
- Led the implementation of a department firearms program, including training coordination, certification management, and operational deployment.
- Served as Lead Investigator in a major theft investigation involving operating room products, resulting in the recovery and protection of approximately $4 million in organizational assets.
- Successfully completed the IAHSS Supervisor Course, strengthening leadership, healthcare security, and operational management competencies.
- Built and maintained strong working relationships with executive leadership, physicians, board members, and high-profile VIP visitors, ensuring exceptional service, security, and confidentiality.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Interim Director of Public Safety
Piedmont Atlanta Hospital
08.2026 - Current
Public Safety Manager
Piedmont Atlanta Hospital
07.2024 - Current
Investigator
Piedmont Atlanta Hospital
01.2023 - 01.2024
Senior Public Safety Officer / Corporal
Piedmont Atlanta Hospital
01.2020 - 01.2023
Security Officer
G4S Cox Communications
01.2020 - 08.2020
Security Officer
G4S DCH Regional Medical Center
01.2020 - 2020
Quality Inspection Supervisor
Caterpillar
01.2019
Safety Coach
Lowe's Home Improvement
01.2016 - 01.2018
Associate of Science - Criminal Justice
Tri County Technical College