Kevin Brennan
Port Jefferson Station,NY
Summary
Operations Manager Top Golf Long Island Authorized to work in the US for any employer
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
18
18
years of professional experience
Work History
Operations Manager
Topgolf
11.2023 - Current
- Complete oversight of total operations including golf services, Food & Beverage service, sales & Events, Facilities management and Hospitality Team.
- Manage a team of over 20 salaried leaders throughout 10 departments
- Manage a team of over 350 hourly employees
- Responsible for leading the venue during daily operations
- Responsible for bringing all departments together for the success of the venue and the guest experience
- Responsible for sales forecasting, schedules, declining budgets and P & L management.
Assistant General Manager/Head Chef
Blue Point Brewing
03.2022 - 11.2023
- Oversee all facets of operations
- Responsible for scheduling and budgets
- Responsible for core menu design and resides as well as monthly specials
- Hospitality specialist
- Responsible vending
- Manage all orders and manage relationships with vendors
- Responsible for training and development
Managing Partner/Owner
Outback Steakhouse
08.2007 - 03.2022
- Oversaw all aspects of daily operations both front of house and back of house
- Lead a team of managers and developed them personally
- Training restaurant for Long Island responsible for developing over 40 MIT’s, managing partners from outside the company and regional trainers.
- Responsible for an average of 85 hourly employees
- Forecasted sales and schedules based on historical trends
- Managed every line on the P&L using declining budgets and accrual system for consistent profitability.
- Responsible for regional teachbacks for service models and kitchen updates
- Proficient at every position in the building
- Responsible for guest satisfaction and recovery when needed
- Top performing restaurant based on KPI’s and segmentation metrics
Education
Some college - undefined
Dowling College
Oakdale, NY06.2002
Skills
- Strategic Planning
- Restaurant Experience
- Microsoft Office
- Profit & Loss
- Restaurant Management
- Customer Segmentation
- Computer skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Operational efficiency
- Employee relations and conflict resolution
- Staff development
Timeline
Operations Manager
Topgolf
11.2023 - Current
Assistant General Manager/Head Chef
Blue Point Brewing
03.2022 - 11.2023
Managing Partner/Owner
Outback Steakhouse
08.2007 - 03.2022
Some college - undefined
Dowling College
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