Kevin Brown
Oceanside,CA
Summary
Extensive experience in territory management and manufacturer representation of luxury plumbing fittings and fixtures. Substantial knowledge of wholesale and retail operations including sales and marketing. Experienced in project management, retail showroom management and kitchen and bath remodeling services.
Proven ability to drive sales growth, build strong client relationships, and develop strategic market plans. Known for fostering team collaboration and adapting to changing market conditions. Expertise in negotiation, market analysis, and customer service. Reliable and results-focused with passion for achieving targets and exceeding expectations.
Overview
30
30
years of professional experience
Work History
Territory Manager
LIXIL Americas
01.2022 - 03.2026
- Manufacturer representation of American Standard, DXV and Grohe plumbing fixtures and fittings.
- Attract, retain, grow and service distributor and retail plumbing showrooms, designers and homebuilder customers.
- Expanded territory coverage by over 30% with additional customers.
- Work with showroom managers, associates, designers, builders and contractors to gain increased customer advocacy. This includes training, display setting, events, and relationship building.
- Develop, execute, and monitor business plans that include maintaining and increasing display space, forecasting sales, identification of product potential and gaps.
- Develop annual customer Account Plans with each target account to determine approach, growth strategy, promotional and advertising plans.
- Utilize Salesforce CRM tool to manage and document progress, scheduling, and prioritization.
- Work with local, regional, and national teams to convert leads and drive sales.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Attended trade shows and industry events to promote company products and services.
Luxury Sales
Delta Q Inc.
01.2017 - 01.2021
- Manufacturer representation of American Standard, DXV and Grohe plumbing fittings and fixtures targeting distributor showrooms, retail showrooms, plumbers, remodeling contractors and builders.
- Increased territory coverage by 30%.
- Educated and motivated sales personnel, specifiers, and tradespeople.
- Maintained and disseminated sales and marketing materials and promotions.
- Installation and maintenance of displays with emphasis on new products.
- Respond to and resolve product issues in a timely and efficient manner.
Territory Manager
Grohe America, Inc. / LIXIL Water Technology Americas
01.1996 - 01.2017
- Manufacturer representation of Grohe plumbing fittings targeting distributor showrooms, retail showrooms, plumbers, remodeling contractors and builders.
- Increased sales and market share of products to direct accounts as well as developing pull-through sales from retail outlets, plumbers, designers, and builders. Maintain key customer account plans, manage contacts and leads, identify and pursue new customers.
- Increased sales annually to be first to attain quota for 5 years in a row earning Grohe Man of The Year Award.
- Implemented marketing plans, promotions, and new product launches.
- Trained distributor and dealer sales staff, designers, and installers on new and existing products.
- Manage and upgrade showroom displays and sales support materials.
Education
Bachelor of Science - Communications
California State University
NorthridgeSkills
- Time management
- Multitasking and organization
- Territory expansion
- Sales presentations
- Verbal and written communication
- Industry networking
- Sales training
- Relationship building
- Customer relationship management
Timeline
Territory Manager
LIXIL Americas
01.2022 - 03.2026
Luxury Sales
Delta Q Inc.
01.2017 - 01.2021
Territory Manager
Grohe America, Inc. / LIXIL Water Technology Americas
01.1996 - 01.2017
Bachelor of Science - Communications
California State University