Kevin Bruzon-Requejo
Cape Coral,FL
Summary
I'm an ambitious, analytical thinker with a passion for problem-solving. I've recently completed certifications in Data Analytics and am now looking for entry-level opportunities to jump-start my career. I'm a hardworking, self-motivated individual who is eager to learn and grow while achieving company goals. With my analytical skills, I'm ready to leverage my knowledge to make a positive impact.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Carpenter Assistant/Customer Relations Associate
Verdecia Finishing Carpentry
Cape Coral
08.2023 - 05.2024
- Responsible for keeping track of all work site equipment, maintaining that equipment and keeping it locked up at night
- Experienced in handling customer inquiries and complaints promptly and professionally.
Stockroom Operations/Customer Service Associate
Kohl's
Orlando
06.2022 - 07.2023
- Managed fulfillment of orders, packing process, and deployment of goods resulting in a 10% increase in order accuracy
- Handled inbound and outbound customer service calls, and resolved customer inquiries resulting in a 25% increase in customer satisfaction ratings.
Education
Associate of Arts - AA, General Studies -
Florida SouthWestern State College
05.2022
Skills
- Microsoft Office
- Writing and recording data information
- Analyzing data
- Inventory Management
- Product Knowledge
- Inbound and Outbound Calling
- Staff Training
- Technical Support
- Conflict Resolution
- Customer Service
Certification
Google Data Analytics Professional Certificate
- Demonstrated hands-on experience with data cleaning, data visualization, project management, interpreting and
communicating data analytics findings.
Google Technical Support Fundamentals Certificate
- Became proficient in how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging.
Languages
- English, native/bilingual
- Spanish, native/bilingual
Timeline
Carpenter Assistant/Customer Relations Associate
Verdecia Finishing Carpentry
08.2023 - 05.2024
Stockroom Operations/Customer Service Associate
Kohl's
06.2022 - 07.2023
Associate of Arts - AA, General Studies -
Florida SouthWestern State College
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