Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Kevin Bruzon-Requejo

Cape Coral,FL

Summary

I'm an ambitious, analytical thinker with a passion for problem-solving. I've recently completed certifications in Data Analytics and am now looking for entry-level opportunities to jump-start my career. I'm a hardworking, self-motivated individual who is eager to learn and grow while achieving company goals. With my analytical skills, I'm ready to leverage my knowledge to make a positive impact.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Carpenter Assistant/Customer Relations Associate

Verdecia Finishing Carpentry
Cape Coral
08.2023 - 05.2024
  • Responsible for keeping track of all work site equipment, maintaining that equipment and keeping it locked up at night
  • Experienced in handling customer inquiries and complaints promptly and professionally.

Stockroom Operations/Customer Service Associate

Kohl's
Orlando
06.2022 - 07.2023
  • Managed fulfillment of orders, packing process, and deployment of goods resulting in a 10% increase in order accuracy
  • Handled inbound and outbound customer service calls, and resolved customer inquiries resulting in a 25% increase in customer satisfaction ratings.

Education

Associate of Arts - AA, General Studies -

Florida SouthWestern State College
05.2022

Skills

  • Microsoft Office
  • Writing and recording data information
  • Analyzing data
  • Inventory Management
  • Product Knowledge
  • Inbound and Outbound Calling
  • Staff Training
  • Technical Support
  • Conflict Resolution
  • Customer Service

Certification

Google Data Analytics Professional Certificate

  • Demonstrated hands-on experience with data cleaning, data visualization, project management, interpreting and
    communicating data analytics findings.

Google Technical Support Fundamentals Certificate

  • Became proficient in how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging.

Languages

  • English, native/bilingual
  • Spanish, native/bilingual

Timeline

Carpenter Assistant/Customer Relations Associate

Verdecia Finishing Carpentry
08.2023 - 05.2024

Stockroom Operations/Customer Service Associate

Kohl's
06.2022 - 07.2023

Associate of Arts - AA, General Studies -

Florida SouthWestern State College

Google Data Analytics Professional Certificate

  • Demonstrated hands-on experience with data cleaning, data visualization, project management, interpreting and
    communicating data analytics findings.

Google Technical Support Fundamentals Certificate

  • Became proficient in how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging.
Kevin Bruzon-Requejo