Kevin Cantero
Wesley Chapel,FL
Summary
Results-oriented professional with claims management experience as a security guard, adept at vendor collaboration and damage investigation. Skilled in gathering critical information and maintaining thorough documentation for effective claims resolution. Eager to leverage investigative skills and attention to detail in a property adjuster role.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Unarmed Security Guard
Allied Universal Security Services
Tampa, FL
05.2023 - Current
- Provided customer service to visitors who needed questions answered.
- Claims Management: Leveraged experience in managing incidents and maintaining detailed records to effectively handle a caseload of low to moderate complexity claims.
- Vendor Collaboration: Developed strong communication skills through collaboration with law enforcement and emergency services, facilitating effective partnerships for claims resolution.
- Damage Investigation: Applied investigative skills gained in security roles to thoroughly research claim damages and gather information from various sources.
- Documentation Maintenance: Maintained accurate incident reports and logs, ensuring organized and comprehensive documentation throughout the claims process.
Overnight Stocker and Receiver
Walmart
Tampa, FL
12.2022 - 05.2023
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Maintained up-to-date knowledge of current sales promotions, ensuring relevant products were prominently displayed for maximum visibility.
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Optimized endcap displays for increased sales potential while adhering to company guidelines for product presentation standards.
- Conducted regular follow ups on perishable items, removing expired products from shelves in compliance with health regulations.
Education
GED -
Benes International School of Beauty
7123 US-19 N 08.2019 - 02.2020
Skills
Report Preparation
Technical Support
Incident Reporting
Remote Support
Communication
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Unarmed Security Guard
Allied Universal Security Services
05.2023 - Current
Overnight Stocker and Receiver
Walmart
12.2022 - 05.2023
GED -
Benes International School of Beauty
08.2019 - 02.2020
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