Kevin Cantero
Wesley Chapel ,FL
Summary
Dedicated security professional with experience at Allied Universal Security Services, skilled in facility security and incident reporting. Proven ability to enhance safety through effective crowd control and communication, ensuring a secure environment. Recognized for exceptional customer service and maintaining composure under pressure, contributing to overall client satisfaction.
Overview
4
4
years of professional experience
Work History
Unarmed Security Guard
Allied Universal Security Services
3001 W Dr Martin Luther King Jr Blvd Tampa, FL 33
05.2023 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
Overnight Stocker
Walmart
4302 W Gandy Blvd Tampa, FL 33611 United States
03.2022 - 05.2023
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Car Porter
Volkswagen
1252 Tamiami Trail Port Charlotte, FL 33953 United
03.2021 - 03.2022
- Picked up vehicles from and delivered vehicles to customers as directed by management.
- Supported dealership operations through regular inventory checks, updating vehicle status, and moving cars as needed.
- Enhanced customer satisfaction by efficiently transporting vehicles to designated areas.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
Education
GED -
Benes International School of Beauty
7027 US-19 S New Port Richey, FL 34652 United StaSkills
- Facility security
- Crowd control
- Situational awareness
- Patrolling techniques
- Self-defense tactics
- Report writing
- Stress tolerance
- Incident reporting
- Emergency response
Timeline
Unarmed Security Guard
Allied Universal Security Services
05.2023 - Current
Overnight Stocker
Walmart
03.2022 - 05.2023
Car Porter
Volkswagen
03.2021 - 03.2022
GED -
Benes International School of Beauty