Kevin cassily
Home Depot
New Smyrna Beach,FL
28
years of professional experience
Business leader with experience in branch, district, and department management across retail and service operations. Skilled in coaching teams, resolving customer issues, and keeping locations organized, safe, and performance-focused. Known for building strong customer relationships and supporting sales growth through consistent service and tailored recommendations.
Work History
Pro Sales Associate
1 Year 2 Months- Assisted customers with product selection, project guidance, and tailored recommendations.
- Provided fast, friendly service while resolving customer questions and concerns.
- Processed transactions accurately using point-of-sale systems and payment procedures.
- Maintained stocked, organized sales floor to support merchandise availability.
Swimming Pool Service Technician
5 YearsDepartment Supervisor
10 Years- Supervised associates to maintain sales floor readiness and department organization.
- Trained team members on product knowledge, customer service, and merchandising standards.
- Resolved customer concerns promptly while reinforcing service expectations and store policies.
- Monitored department safety, reducing hazards and supporting compliance with company procedures.
District Manager
4 Years 5 Months- Evaluated location results and implemented corrective actions to improve consistency across assigned territory.
- Directed district operations, aligning store performance with sales, staffing, and service goals.
- Collaborated with leadership to execute merchandising, marketing, and business initiatives.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Strengthened accountability through performance reviews, goal setting, and ongoing field support.
Branch Manager
3 Years 11 Months- Directed branch operations, aligning sales, delivery, and service activities with customer demand.
- Managed route performance, resolving delivery issues and maintaining on-time service standards.
- Oversaw inventory control, balancing product availability with spoilage and waste reduction.
- Led branch staff, assigning daily priorities and coaching employees on safety and procedures.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Ensured exceptional customer service, resolving issues swiftly to maintain trust and satisfaction.
Education
High School Diploma
Bachelor of Science
Skills
Building rapport
Objection handling
Sales presentations
Deal closing
Sales strategy development
Territory management
Customer service
Merchandising
Inventory control
Timeline
Pro Sales Associate
Home Depot
08.2025 - CurrentRead More
Swimming Pool Service Technician
Blue Water Pools
03.2016 - 03.2021Read More
Department Supervisor
Home Depot
11.2006 - 11.2016Read More
District Manager
Harvery Gerstman Associates
06.2002 - 11.2006Read More
Branch Manager
Interstate Brands Corp.
07.1998 - 06.2002Read More
Franklin Pierce College
Bachelor of Science
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Spaulding HS
High School Diploma
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