Kevin Castillo
Yonkers
Summary
Dynamic Telecommunications Cable Technician with proven expertise at Tech Network Inc in installing and maintaining complex cable systems. Bilingual in English and Spanish, I excel in customer service and problem-solving, ensuring efficient installations and training new technicians. Committed to safety and quality, I consistently enhance operational efficiency and client satisfaction.
Overview
6
6
years of professional experience
Work History
Telecommunications Cable Technician
Tech Network Inc
Yonkers
05.2025 - Current
- Installed and maintained cable systems for residential and commercial clients.
- Install and configure cable systems, including fiber optic cables, for internet, television, and phone services.
- Troubleshot cable issues using diagnostic tools and equipment.
- Educated customers on system functions and troubleshooting methods.
- Adhered to safety protocols while performing installations and repairs.
- Provided on-site training for new technicians on installation procedures.
- Measured signal strength at utility poles.
- Selected correct tools or methodologies to perform specific cabling tasks.
Loader Operator/Stocker
Burlington
Yonkers
12.2021 - 10.2022
- Monitored inventory levels during loading processes for accurate stock management.
- Loaded and unloaded items to and from trucks.
- Assisted in the loading and unloading of materials from trailers using appropriate tools or equipment such as forklifts or pallet jacks.
- Assisted customers and contractors by loading materials in vehicles.
- Managed inventory control processes including receiving shipments, verifying contents against orders, storing materials safely in designated areas.
- Transported materials between work sites in a safe manner while complying with all applicable traffic laws.
Loader Operator/Stocker
Home Depot
Yonkers
01.2021 - 08.2021
- Monitored inventory levels during loading processes for accurate stock management.
- Loaded and unloaded items to and from trucks.
- Assisted in the loading and unloading of materials from trailers using appropriate tools or equipment such as forklifts or pallet jacks.
- Assisted customers and contractors by loading materials in vehicles.
- Managed inventory control processes including receiving shipments, verifying contents against orders, storing materials safely in designated areas.
- Transported materials between work sites in a safe manner while complying with all applicable traffic laws.
Census Enumerator
U.S Census Bureau
Yonkers
06.2020 - 10.2020
- Maintained confidentiality when addressing sensitive information with tact and diplomacy.
- Interacted sensitively, effectively, and professionally with individuals from diverse cultural, socioeconomic and educational, gender, and religious orientations and backgrounds
- Communicated clearly and listened attentively throughout the interview process to facilitate the exchange of information
- Developed practical and comprehensive lines of questioning to encourage communication with the subject line of the interview
Delivery Driver
Accent Thai
Yonkers
11.2019 - 03.2020
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times
- Resolved customer complaints and adjusted orders
Education
Associates (AS) Degree - Criminal Justice
Monroe College
Bronx, NY08.2025
Associate of Science -
Manhattanville College
Purchase, NY01.2020
Skills
- Bilingual in English and Spanish
- Technical installation
- Inventory management
- Computer skills
- Leadership experience
- Problem Solving
- Database management
- Customer Service
- Communication skills (verbally and written)
- Loading and Unloading
- Versatility
- Safety Procedures
- Pallet jacking
- Shipment preparation
- Warehouse safety
Volunteer Experience
Local Yonkers Politician, Abdu, Yonkers, NY, Translate to get his message across to those who did not speak English, Help represent the voices of the minorities to make a change in their community, Help out in local donations
Awards
- Captain of High School Baseball Team (2017-2019)
- Captain of College Baseball Team (2020-2022)
- Presidents List (10/21, 04/22)
Timeline
Telecommunications Cable Technician
Tech Network Inc
05.2025 - Current
Loader Operator/Stocker
Burlington
12.2021 - 10.2022
Loader Operator/Stocker
Home Depot
01.2021 - 08.2021
Census Enumerator
U.S Census Bureau
06.2020 - 10.2020
Delivery Driver
Accent Thai
11.2019 - 03.2020
Associates (AS) Degree - Criminal Justice
Monroe College
Associate of Science -
Manhattanville College
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