Manuel Meregildo Jr
Orlando
Summary
A committed technical professional with wealth of experience in maintaining and installing advanced equipment. Known for delivering high-quality technical support and consistently improving operational efficiency. Focused on team collaboration, achieving results, and adapting to changing needs. Skills include diagnostics, problem-solving, and effective communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Field Technician (Cable Installer/Service Technician)
Spectrum (Charter Communications)
12.2017 - 04.2025
- Performed successful installations of Spectrum’s cable, internet, and phone services in residential and commercial properties.
- Diagnosed and resolved service issues related to weak signals, wiring faults, modem/router performance, and external drop lines.
- Educated customers on product usage, remote programming, and Spectrum’s mobile app features, improving customer satisfaction and reducing repeat calls.
- Used Spectrum-issued handheld device to document jobs, track inventory, and manage scheduling efficiently.
- Adhered to all Spectrum safety and quality standards, maintaining a clean record for on-time arrivals and job completions.
- Supported Spectrum customers through installation and service support under subcontracted field work.
- Pulled and terminated coax and Cat5/6 cabling for new home developments and commercial installs.
- Used signal meters to test signal strength and troubleshoot issues across distribution systems.
- Collaborated with other field technicians to resolve complex technical issues.
Education
High School Diploma -
Lyman High School
Longwood, Fl01.2002
Skills
- Spectrum equipment Installation (Internet, Voice, TV)
- Coax & Fiber Termination
- Data Collection- Signal Level & Quality Testing
- In-Home Networking Connectivity (Wi-Fi, Routers, Extenders)
- Toner Kits, Ladders
- Customer Education & Support
- Accurate Documentation Using Handheld Devices
- Reliable, Punctual, and Organized
- Bilingual in English and Spanish
- Works Independently & as a team member
Certification
- Spectrum Field Technician Onboarding & Safety Training (Completed)
- Fiber Optic trained
- NCTI Field Tech course 1 to 5
Timeline
Field Technician (Cable Installer/Service Technician)
Spectrum (Charter Communications)
12.2017 - 04.2025
High School Diploma -
Lyman High School
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