Computer services professional with 30 years of POS industry experience. Skilled in problem solving, time management, team collaboration, and technical support.
Overview
32
32
years of professional experience
4
4
years of post-secondary education
Work History
Field Service Technician
Diebold Nixdorf
03.2026 - 05.2026
Installed and maintained ATMs and banking equipment for various clients.
Diagnosed technical issues in electronic systems and performed necessary repairs.
Provided on-site customer support, addressing inquiries and resolving problems promptly.
Computer Engineer
NCR Voyix
Hartford
10.2023 - 01.2025
Ensured operational efficiency by providing prompt technical support for POS systems
Computer Engineer
NCR
Hartford
01.2019 - 10.2023
Provided troubleshooting support for point-of-sale systems
System Support Representative
Toshiba Global Commerce Solutions
Hartford
06.2012 - 09.2019
Ensured operational efficiency of POS hardware and software
System Support Representative
IBM
Hartford
04.1997 - 06.2012
Resolved issues with point of sale equipment to ensure functionality
System Support Representative
Technology Service Solutions
Windsor
07.1994 - 04.1997
Provided maintenance support to keep POS systems operating smoothly