Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

KEVIN CHAISSON

Bristol

Summary

Computer services professional with 30 years of POS industry experience. Skilled in problem solving, time management, team collaboration, and technical support.

Overview

32
32
years of professional experience
4
4
years of post-secondary education

Work History

Field Service Technician

Diebold Nixdorf
03.2026 - 05.2026
  • Installed and maintained ATMs and banking equipment for various clients.
  • Diagnosed technical issues in electronic systems and performed necessary repairs.
  • Provided on-site customer support, addressing inquiries and resolving problems promptly.

Computer Engineer

NCR Voyix
Hartford
10.2023 - 01.2025
  • Ensured operational efficiency by providing prompt technical support for POS systems

Computer Engineer

NCR
Hartford
01.2019 - 10.2023
  • Provided troubleshooting support for point-of-sale systems

System Support Representative

Toshiba Global Commerce Solutions
Hartford
06.2012 - 09.2019
  • Ensured operational efficiency of POS hardware and software

System Support Representative

IBM
Hartford
04.1997 - 06.2012
  • Resolved issues with point of sale equipment to ensure functionality

System Support Representative

Technology Service Solutions
Windsor
07.1994 - 04.1997
  • Provided maintenance support to keep POS systems operating smoothly

Education

High School -

Bristol Eastern High School
Bristol, CT
09.1987 - 06.1991

Skills

  • Knowledge of field service procedures
  • POS maintenance
  • Self-checkout maintenance
  • ATM servicing
  • Server maintenance
  • Printer maintenance
  • Self-checkout troubleshooting
  • Printer troubleshooting
  • Computer hardware maintenance
  • Network implementation
  • Understanding electrical systems
  • Technical support

Languages

English, Native

Timeline

Field Service Technician

Diebold Nixdorf
03.2026 - 05.2026

Computer Engineer

NCR Voyix
10.2023 - 01.2025

Computer Engineer

NCR
01.2019 - 10.2023

System Support Representative

Toshiba Global Commerce Solutions
06.2012 - 09.2019

System Support Representative

IBM
04.1997 - 06.2012

System Support Representative

Technology Service Solutions
07.1994 - 04.1997

High School -

Bristol Eastern High School
09.1987 - 06.1991
KEVIN CHAISSON