Kevin Chavarin-Diego
Monterey,CA
Summary
Proven leader and efficient problem-solver, adept in customer service management and mechanical aptitude, with a history of enhancing operational efficiency. Demonstrates exceptional teamwork, attention to detail, and a positive attitude, significantly improving service delivery and customer satisfaction. Skilled in fostering a collaborative environment and driving significant improvements in service levels.
Overview
7
7
years of professional experience
Work History
Letter Carrier
USPS
Watsonville, CA
12.2022 - Current
- Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
- Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
- Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
- Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.
Security Officer
Allied Universal Security Services
Monterey, CA
11.2021 - 08.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns.
Server Assistant/Banquet Server
Hyatt Regency
Monterey, CA
08.2022 - 12.2022
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Shift Leader
Taco Bell
Monterey, CA
07.2018 - 07.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Associate Of Applied Arts - Sociology
Monterey Peninsula College
Monterey, CAMonterey High School
Monterey, CA06.2019
Skills
- Mechanical aptitude
- Teamwork and collaboration
- Attention to detail
- Positive and friendly attitude
- Willing to learn
- Responsible and trustworthy
Languages
English
Spanish
Timeline
Letter Carrier
USPS
12.2022 - Current
Server Assistant/Banquet Server
Hyatt Regency
08.2022 - 12.2022
Security Officer
Allied Universal Security Services
11.2021 - 08.2023
Shift Leader
Taco Bell
07.2018 - 07.2021
Associate Of Applied Arts - Sociology
Monterey Peninsula College
Monterey High School