Summary
Overview
Work History
Education
Skills
Skills Languages
Languages
Certification
Timeline
CustomerServiceRepresentative

Kevin Chavez Pleitez

San Mateo,CA

Summary

Dedicated Security professional with 6 years of experience in different low and high security work environment seeking an opportunity in a team-orientated company. Adept at handling a wide range of contact methods while accurately writing reports and incident documentation, providing first class service with every interaction.


I am studying Cybersecurity and looking to slowly change roles that will contribute to my career in Cybersecurity.

Overview

6
6
years of professional experience

Work History

Security Officer

Securitas/ Kaiser
11.2019 - 01.2022
  • Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
  • Monitored and adjusted controls that regulate building systems, such as air conditioning, furnace, and boiler
  • Wrote reports of daily activities and irregularities, such as equipment and property damage, theft, presence of unauthorized persons, and unusual occurrences
  • Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
  • Enforced hospital policy and procedure used to protect assets, employees, patients, and visitors against known and potential risks
  • Performed preventative patrol in assigned hospital areas and special detail at hospital and private functions
  • Video Surveillance of interior and exterior facilities
  • Maintained positive relations with visitors and hospital staff
  • CPI Training in Self-Defense.

Loss Prevention Investigator/Detective

T.J Maxx
01.2019 - 12.2019
  • Monitor retail space via remote cameras and in-person surveillance
  • Identify, isolate, search, and call the police when suspects are identified
  • Oversee electronic and inventory methods to reduce theft and losses
  • Document attempted and actual thefts, including prevention measures and their effects
  • Monitor employees and cash registers to identify potential and actual problems
  • Conduct surveillance to detect loss within a store environment
  • Conduct physical security checks
  • Make recommendations for ways to prevent loss
  • Conduct safety inspections and communicate hazards to Management
  • Participate in the training of new hire Associates to address the areas of Loss Prevention
  • Take an active role in identifying all forms of loss, motivating shortage control involvement and helping to identify creative shortage control solutions
  • Responsible for heightening store Loss Prevention awareness
  • Install and utilize CCTV equipment.

Security Officer

Athletics Security and Surveillance
03.2017 - 12.2017
  • Ensure the security, safety and well-being of all personnel, visitors and the premises
  • Provide excellent customer service
  • Adhere to all company service and operating standards
  • Remain in compliance with local, state and federal regulations
  • Immediately respond to emergencies to provide necessary assistance to employees and customers
  • Protect the company’s assets relative to theft, assault, fire and other safety issues
  • Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations
  • Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
  • Obtains help by sounding alarms
  • Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers
  • Controls traffic by directing drivers
  • Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures
  • Maintains environment by monitoring and setting building and equipment controls
  • Maintains organization's stability and reputation by complying with legal requirements
  • Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques
  • Contributes to team effort by accomplishing related results as needed.

Customer Service

Panda Express
02.2016 - 02.2017
  • Performs routine food service activities according to established operational policies and procedures
  • Demonstrates basic knowledge of menu and responds to guest inquiries and concerns in a courteous manner
  • People Oriented – enjoys working with our guests and fellow associates, possess good communication and interpersonal skills
  • Growth Oriented – knows that learning and growth are keys to personal and professional success and is willing and able to share with others
  • Greet and serve customers with quality food and service
  • Assist in ensuring a clean, safe and well-organized restaurant
  • Follow food and restaurant safety standards and guidelines
  • Attention to detail in food/service quality and cleanliness
  • Ensure a constant and adequate supply of ingredients are prepared according to company specifications and local health.

Education

Bachelors Information And Security - Cybersecurity

Western Governors University
Salt Lake City, UT

Castlemont High School
01.2016

Skills

  • Report Writing
  • Incident Reporting
  • Security Guard License
  • General security
  • CCTV Surveillance
  • CCTV Monitoring
  • Detail Oriented
  • Superior customer service
  • Physical Fitness
  • Surveillance
  • Emergency Response
  • Access Control
  • Patrol operations
  • Complex Problem-Solving
  • Security Screenings
  • Conflict de-escalation
  • Fluent in English and Spanish
  • Visitor tracking
  • Conflict resolution techniques
  • Threat Assessment
  • Access Control Management
  • Electronic surveillance
  • Emergency Management
  • Report Generation
  • Verbal and written communication
  • First Aid Certified
  • Event security
  • Legible report writing

COMPTIA Certified

Tech Savy

Skills Languages

Word, Excel, and Powerpoint, English, Spanish

Languages

Spanish
Native or Bilingual

Certification

  • Armed Security License
  • First-Aid Certification
  • COMPTIA + Certification
  • ITIL Certification

Timeline

Security Officer

Securitas/ Kaiser
11.2019 - 01.2022

Loss Prevention Investigator/Detective

T.J Maxx
01.2019 - 12.2019

Security Officer

Athletics Security and Surveillance
03.2017 - 12.2017

Customer Service

Panda Express
02.2016 - 02.2017

Bachelors Information And Security - Cybersecurity

Western Governors University

Castlemont High School
Kevin Chavez Pleitez