Dedicated Security professional with 6 years of experience in different low and high security work environment seeking an opportunity in a team-orientated company. Adept at handling a wide range of contact methods while accurately writing reports and incident documentation, providing first class service with every interaction.
I am studying Cybersecurity and looking to slowly change roles that will contribute to my career in Cybersecurity.
Overview
6
6
years of professional experience
Work History
Security Officer
Securitas/ Kaiser
11.2019 - 01.2022
Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
Monitored and adjusted controls that regulate building systems, such as air conditioning, furnace, and boiler
Wrote reports of daily activities and irregularities, such as equipment and property damage, theft, presence of unauthorized persons, and unusual occurrences
Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
Enforced hospital policy and procedure used to protect assets, employees, patients, and visitors against known and potential risks
Performed preventative patrol in assigned hospital areas and special detail at hospital and private functions
Video Surveillance of interior and exterior facilities
Maintained positive relations with visitors and hospital staff
CPI Training in Self-Defense.
Loss Prevention Investigator/Detective
T.J Maxx
01.2019 - 12.2019
Monitor retail space via remote cameras and in-person surveillance
Identify, isolate, search, and call the police when suspects are identified
Oversee electronic and inventory methods to reduce theft and losses
Document attempted and actual thefts, including prevention measures and their effects
Monitor employees and cash registers to identify potential and actual problems
Conduct surveillance to detect loss within a store environment
Conduct physical security checks
Make recommendations for ways to prevent loss
Conduct safety inspections and communicate hazards to Management
Participate in the training of new hire Associates to address the areas of Loss Prevention
Take an active role in identifying all forms of loss, motivating shortage control involvement and helping to identify creative shortage control solutions
Responsible for heightening store Loss Prevention awareness
Install and utilize CCTV equipment.
Security Officer
Athletics Security and Surveillance
03.2017 - 12.2017
Ensure the security, safety and well-being of all personnel, visitors and the premises
Provide excellent customer service
Adhere to all company service and operating standards
Remain in compliance with local, state and federal regulations
Immediately respond to emergencies to provide necessary assistance to employees and customers
Protect the company’s assets relative to theft, assault, fire and other safety issues
Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations
Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
Obtains help by sounding alarms
Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers
Controls traffic by directing drivers
Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures
Maintains environment by monitoring and setting building and equipment controls
Maintains organization's stability and reputation by complying with legal requirements
Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques
Contributes to team effort by accomplishing related results as needed.
Customer Service
Panda Express
02.2016 - 02.2017
Performs routine food service activities according to established operational policies and procedures
Demonstrates basic knowledge of menu and responds to guest inquiries and concerns in a courteous manner
People Oriented – enjoys working with our guests and fellow associates, possess good communication and interpersonal skills
Growth Oriented – knows that learning and growth are keys to personal and professional success and is willing and able to share with others
Greet and serve customers with quality food and service
Assist in ensuring a clean, safe and well-organized restaurant
Follow food and restaurant safety standards and guidelines
Attention to detail in food/service quality and cleanliness
Ensure a constant and adequate supply of ingredients are prepared according to company specifications and local health.
Education
Bachelors Information And Security - Cybersecurity
Western Governors University
Salt Lake City, UT
Castlemont High School
01.2016
Skills
Report Writing
Incident Reporting
Security Guard License
General security
CCTV Surveillance
CCTV Monitoring
Detail Oriented
Superior customer service
Physical Fitness
Surveillance
Emergency Response
Access Control
Patrol operations
Complex Problem-Solving
Security Screenings
Conflict de-escalation
Fluent in English and Spanish
Visitor tracking
Conflict resolution techniques
Threat Assessment
Access Control Management
Electronic surveillance
Emergency Management
Report Generation
Verbal and written communication
First Aid Certified
Event security
Legible report writing
COMPTIA Certified
Tech Savy
Skills Languages
Word, Excel, and Powerpoint, English, Spanish
Languages
Spanish
Native or Bilingual
Certification
Armed Security License
First-Aid Certification
COMPTIA + Certification
ITIL Certification
Timeline
Security Officer
Securitas/ Kaiser
11.2019 - 01.2022
Loss Prevention Investigator/Detective
T.J Maxx
01.2019 - 12.2019
Security Officer
Athletics Security and Surveillance
03.2017 - 12.2017
Customer Service
Panda Express
02.2016 - 02.2017
Bachelors Information And Security - Cybersecurity
Programming Analyst II at Securitas Technology Securitas Electronic SecurityProgramming Analyst II at Securitas Technology Securitas Electronic Security