Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Websites Profiles
Timeline
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Kevin Clark

Kevin Clark

Castle Rock,CO

Summary

Sales professional with a track record of success at Linc Energy Systems, utilizing strong communication and analytical skills to enhance customer engagement and boost sales performance. Proficient in QuickBooks and data analysis, capable of identifying client needs and providing customized solutions that strengthen relationships and improve customer satisfaction.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Inside Sales

Linc Energy Systems
Lakewood, CO
09.2022 - 07.2025
  • Create regulator and meter quotes using QuickBooks Enterprise.
  • Communicate effectively with new and existing customers via email, phone, and in-person visits.
  • Acquire superior knowledge of natural gas products and processes.
  • Preliminary quotations to local mechanical contractors and engineering firms through Building Connected.
  • Operations: Preparing regulator orders and modifying regulators and meters to accommodate customer specifications.
  • Performed inside sales and services for prospective customers.
  • Increased sales by engaging with customers to identify needs and offer new product solutions.

Customer Service Representative Team Lead

American Auto Shield
Lakewood, CO
11.2019 - 09.2022
  • Processing phone calls, averaging 65+ calls per day
  • Taking new claim calls from repair facilities, collecting information, and transferring to claims departments.
  • Data entry working while on and off the phones.
  • Providing problem-solving and resolving claim issues
  • Produce the highest standard of customer satisfaction.
  • Records Department
  • Uploading Service Records, Pre-claims, online claims
  • Emailing customers and repair facilities with updates
  • Data Entry including updating profiles and contracts.
  • Team Lead and Escalation Department
  • Responsible for supervising 10-15 agents to assure that they are meeting the departments set goals and improving their performance.
  • Reviewed and Managed Representative timesheets
  • Managed escalation calls and had resolutions.
  • Excellent Problem solving and critical thinking.
  • Time management and adaptability

Student intern

Colorado Rush Soccer Organization
Denver, CO
05.2016 - 08.2016
  • As part of a Sports Management concentration:
  • Coached levels U5 - U10
  • Acted as Assistant to the General manager.
  • Worked on budgeting and expense tracking.

Beer Distributor

C2 Imports
Grand Junction, CO
12.2015 - 05.2016
  • Student internship with this company provided experience in:
  • Scheduling and making sales calls.
  • Contributing to a market study on competitive price analysis
  • Hosting tasting sessions in a large, retail store.
  • Assisting in beer festival events (worked booths and interacted with attendees)

Education

Bachelor of Science - Sports Management, Business Administration

Colorado Mesa University
Grand Junction, CO
12-2016

Human Kinetics Coaching Education - Kinesiology

Colorado Mesa University
Grand Junction, CO
05-2016

Skills

  • Microsoft Office
  • Word
  • PowerPoint
  • Excel
  • Visio
  • Access
  • Google system
  • Google Docs
  • sheets
  • Drive
  • Problem-solving abilities
  • Customer relations
  • Shipping and receiving understanding
  • Data evaluation
  • Inbound and outbound calling
  • Technologically savvy
  • Adaptive team player
  • Analytical skills
  • Collective bargaining
  • Sales operation
  • Product knowledge
  • Excellent communication skills
  • Social media savvy
  • Cold calling
  • Salesforce
  • Cost reduction strategies
  • Purchasing and planning
  • Inventory forecasting
  • Production
  • Shipping and receiving tracking
  • Shipping and receiving
  • Inventory management
  • Order logging
  • Warehouse software systems
  • Shipping label preparation
  • Warehouse safety

Certification

  • Certified in Philosophy and Psychology of Coaching, 12/01/16, Human Kinetics Coaching Education through Colorado Mesa University
  • Responsive Web Design, 10/01/21, HTML5

Accomplishments

  • Recognized as an Employee of the Collaborative core values for outstanding performance and team contributions
  • Consistently maintained high customer satisfaction ratings
  • Promoted from Customer Service Representative to Customer Service Team Lead, in less than 12 months

Websites Profiles

  • Https://codepen.io/kevinc1123/pen/OJgEMLL
  • Https://codepen.io/kevinc1123/pen/yLXxLoW
  • Https://codepen.io/pen?template=vYJOpLG

Timeline

Inside Sales

Linc Energy Systems
09.2022 - 07.2025

Customer Service Representative Team Lead

American Auto Shield
11.2019 - 09.2022

Student intern

Colorado Rush Soccer Organization
05.2016 - 08.2016

Beer Distributor

C2 Imports
12.2015 - 05.2016

Bachelor of Science - Sports Management, Business Administration

Colorado Mesa University

Human Kinetics Coaching Education - Kinesiology

Colorado Mesa University

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