Kevin Cole
Oakland,FL
Summary
Hard-working professional with 10+ years of experience and a proven knowledge of customer communications, conflict resolution, and customer satisfaction. Aiming to leverage my skills to successfully fill the Insurance sale's / Account management role at your company. As well as any and all suitable retail roles or general business
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Sales professional with robust background in developing and executing sales strategies. Adept at fostering team collaboration and consistently achieving sales goals. Known for reliability and adaptability in dynamic environments. Skilled in client relations and strategic planning.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Area Sales Representative
Spectrum
09.2024 - Current
- Analyzed market trends and competitor offerings to stay ahead of the curve in a competitive industry.
- Increased sales revenue by developing and maintaining strong relationships with clients and identifying their needs.
- Increased market share with launch of new products and expansion of existing customer base.
- Exceeded customer expectations with quality of service and knowledgeable support.
- Managed overall growth of assigned territory and exceeded targets.
- Participated in industry events as a company representative to establish brand presence and generate interest from potential clients.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Stayed current on company offerings and industry trends.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Attended monthly sales meetings and quarterly sales trainings.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Warehouse Worker
Biglots
01.2024 - Current
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Currently desired for DTS freight lead and assistant manager for winter garden and ocoee
Experience Champion
United Healthcare Insurance
09.2023 - 12.2023
- Provided excellent customer service and addressed customer inquiries in a timely manner.
- Assisted customers in locating desired items, providing product information, and helping them make selections.
Assistant Manager
Bealls Outlet
05.2023 - 08.2023
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Ensured compliance with safety regulations and company policies.
Warehouse Manager
Express Parts inc
01.2019 - 04.2023
- As first in building I am responsible for loading all work terminals, Printing order ticket's and pulling part's for multiple driver route's
- I also unload the overnight restock truck daily to replinish invetory as well as processing last minute orders for customer walk ins once the location is open.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
Guest services
Target
03.2011 - 06.2016
- Backroom associate/Cashier
Backroom associate/Cashier
Biglots
02.2009 - 03.2016
Warehouse manager
Goodwill
08.2013 - 02.2016
Warehouse Manager
Kmart
06.2011 - 09.2013
Education
High School Diploma -
WESTORANGE HIGH SCHOOL
winter garden, FL05.2008
Skills
- Adept in computers and computer programs
- Security License
- 240 Health lines insurance license
- Cold calling
- Customer acquisition
- Territory management
- Account development
- Performance tracking
- Sales presentations
- Sales reporting
Certification
Warehouse Manager
Timeline
Area Sales Representative
Spectrum
09.2024 - Current
Warehouse Worker
Biglots
01.2024 - Current
Experience Champion
United Healthcare Insurance
09.2023 - 12.2023
Assistant Manager
Bealls Outlet
05.2023 - 08.2023
Warehouse Manager
Express Parts inc
01.2019 - 04.2023
Warehouse manager
Goodwill
08.2013 - 02.2016
Warehouse Manager
Kmart
06.2011 - 09.2013
Guest services
Target
03.2011 - 06.2016
Backroom associate/Cashier
Biglots
02.2009 - 03.2016
High School Diploma -
WESTORANGE HIGH SCHOOL
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