Kevin Cole
Oakland,FL
Summary
Qualified Agent with documented history of meeting and exceeding sales goals. Known for strong relationship-building skills and commitment to maintaining loyal customers. Excellent record of expanding market share, retaining customers and promoting new initiatives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Writing Agent
Allstate Corp
Leesburg, FL
04.2025 - Current
- Cultivated strong customer relationships through effective communication and policy advisement for home, auto, and renters insurance.
- Delivered exceptional customer service by building rapport and advising clients on home, auto, and renters insurance policies.
- Provided comprehensive insurance solutions by advising customers and writing new home, auto, and renters policies.
Writing Agent
US Health Advisors, Life and Health Insurance
Orlando, FL
12.2024 - 03.2025
- Delivered exceptional customer service by obtaining comprehensive medical histories to develop tailored health policies for individuals and families.
Warehouse Worker
Biglots
Winter Garden, FL
01.2024 - 01.2025
- Unloaded trucks efficiently to ensure timely stock replenishment and store readiness.
- Organized merchandise displays to enhance customer shopping experience and drive sales.
- Provided excellent customer service by assisting with furniture sales and maintaining store cleanliness.
Area Sales Representative
Spectrum
Maitland, FL
08.2024 - 11.2024
- Supervised door-to-door sales and marketing efforts, enhancing product knowledge among customers.
- Led door-to-door sales and marketing initiatives, effectively communicating product knowledge.
Experience Champion
United Healthcare
Orlando, FL
09.2023 - 01.2024
- Delivered exceptional customer service by identifying and addressing individual needs.
- Collected comprehensive medical histories to ensure accurate and personalized healthcare solutions.
- Matched clients with suitable Medicare plans, optimizing their healthcare coverage.
Overnight General Manager
Express parts inc.
Orlando, FL
01.2019 - 04.2023
- Coordinated driver manifests and managed inventory to ensure efficient operations and timely deliveries.
- Oversaw shipment unloading and organized parts for drivers, enhancing workflow and customer satisfaction.
- Conducted bank runs and provided exceptional customer service, contributing to seamless business transactions.
Cashier
Biglots
Winter Garden, FL
02.2009 - 08.2016
- Processed customer transactions efficiently, ensuring accuracy and customer satisfaction.
- Handled cash register operations with precision, maintaining a smooth checkout experience.
Team Lead
Target
Clermont, FL
02.2009 - 03.2016
- Directed backroom operations to ensure efficient inventory management and seamless workflow.
- Delivered exceptional guest services by addressing inquiries and resolving concerns to enhance customer satisfaction.
- Managed stocking and cashiering tasks with precision, maintaining accurate inventory levels and transaction records.
Supervisor
Goodwill
Clermont, FL
08.2013 - 02.2016
- Organized donations efficiently to streamline inventory management and enhance customer satisfaction.
- Managed stocking processes to ensure optimal product availability and improve customer service experience.
- Provided exceptional customer service by addressing inquiries and resolving issues to maintain high satisfaction levels.
Warehouse Manager
Kmart, Sears Holding
Winter Garden, FL
06.2011 - 09.2014
- Oversaw the efficient unloading of trucks, ensuring timely and organized receipt of goods.
- Managed the organization of warehouse inventory to optimize space and streamline operations.
- Collaborated with the sales team to align warehouse processes with business objectives.
Education
High School Diploma -
West Orange Highschool
Winter Garden, FL05-2008
Valencia College
Orlando, FLSkills
- Customer service
- Policy writing
- Insurance advising
- Medical history collection
- Sales strategies
- Relationship management
- Product knowledge
- Effective communication
- Inventory management
- Problem solving
- Time management
- Attention to detail
- Positive attitude
Certification
- 0240 - Health License
- 0214 - Life & variable Contracts License
- 0440 - Insurance Customer Representative License
Timeline
Writing Agent
Allstate Corp
04.2025 - Current
Writing Agent
US Health Advisors, Life and Health Insurance
12.2024 - 03.2025
Area Sales Representative
Spectrum
08.2024 - 11.2024
Warehouse Worker
Biglots
01.2024 - 01.2025
Experience Champion
United Healthcare
09.2023 - 01.2024
Overnight General Manager
Express parts inc.
01.2019 - 04.2023
Supervisor
Goodwill
08.2013 - 02.2016
Warehouse Manager
Kmart, Sears Holding
06.2011 - 09.2014
Cashier
Biglots
02.2009 - 08.2016
Team Lead
Target
02.2009 - 03.2016
High School Diploma -
West Orange Highschool
Valencia College
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