Kevin Condrey
Nebo,NC
Summary
Customer-focused Comfort Advisor with many years of record-setting HVAC sales experience. Thorough and attentive problem-solver with flair for winning customer trust and closing sales. Dedicated to complete customer satisfaction and to following through with customer support until total project completion.
Personable professional with many years of diverse experience meeting and exceeding customers' HVAC needs. Go-to technical expert with deep understanding of existing home systems and how current offerings can meet specific and customized needs. Committed to creatively solving customer problems and growing company business.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Comfort Advisor
Morris Heating and Cooling
Marion, NC
01.2025 - 07.2026
- Consulted Morris Heating and Cooling customers on heating and cooling replacement options.
- Assessed home comfort needs during in-home service appointments.
- Explained equipment features, warranties, and installation choices to clients.
- Maintained accurate notes on customer needs and consultation details.
- Recommended additional services such as air purification or dehumidification solutions as needed.
- Programmed thermostats for improved efficiency and customer satisfaction.
- Advised customers on proper usage of their HVAC systems in order to maximize efficiency and longevity.
HVAC Technician
Morris Heating and Cooling
Marion, North Carolina
08.2021 - 01.2025
- Consulted Morris Heating and Cooling customers on heating and cooling replacement options.
- Assessed home comfort needs during in-home service appointments.
- Explained equipment features, warranties, and installation choices to clients.
- Equipment start up technician after completed installation.
HVAC-R Mechanic
Condrey Plumbing, Heating and Air Conditioning
Marion, NC
05.2016 - 08.2021
- Explained equipment features, warranties, and installation choices to clients.
- Diagnosed HVAC-R faults using gauges, meters, and inspection tools.
- Performed preventive maintenance on furnaces, condensers, and air handlers.
- Inspected air ducts for leaks and blockages to ensure optimal airflow.
- Ensured that all work was done in accordance with relevant safety regulations.
- Connected wiring between controls and equipment in compliance with wiring diagrams.
- Installed new HVAC-R systems and components according to manufacturer specifications.
- Installed heating, air conditioning and ventilation equipment and tested for proper operation.
- Installed, maintained and repaired commercial refrigeration systems.
- Installed and maintained residential and commercial HVAC systems to ensure optimal operation and energy efficiency.
Lead Plumber
Condrey Plumbing, Heating and Air Conditioning
Marion
06.2006 - 02.2014
- Led plumbing, heating, air conditioning service calls for Condrey Plumbing, Heating and Air Conditioning.
- Installed pipes, fixtures, water heaters, and HVAC-connected plumbing systems.
- Diagnosed leaks, clogs, and equipment failures using hand tools and gauges.
- Directed apprentice plumbers on repairs, safety practices, and jobsite procedures.
- Inspected water lines, drains, and gas connections for code compliance.
- Maintained service trucks, tools, and stocked replacement parts.
- Repaired sewer lines, valves, faucets, and heating system components.
- Troubleshot complex problems related to water supply lines, waste disposal systems, and drainage systems.
- Provided technical advice to customers regarding installation of replacement parts for existing equipment.
- Ensured all work performed by staff was completed according to company standards.
- Supervised, trained, and evaluated plumbers in the performance of their duties.
- Inspected plumbing systems to ensure code compliance and safety regulations were met.
- Repaired leaking or damaged pipes using appropriate tools such as saws, pipe cutters, threaders, benders, reamers.
- Adhered strictly to OSHA guidelines while performing tasks related to plumbing work.
Heating, Ventilation, and Air Conditioning Installer
Condrey Plumbing, Heating and Air Conditioning
Marion, Nc
10.1998 - 06.2006
- Installed residential HVAC systems for Condrey Plumbing, Heating and Air Conditioning projects.
- Laid out ductwork, vents, and returns for heating and cooling systems.
- Connected refrigerant lines, electrical wiring, and control components during installations.
- Tested system operation, airflow, and thermostat settings before final handoff.
- Removed old equipment and prepared spaces for new HVAC replacements.
- Read blueprints, specifications, and job orders for accurate installation work.
- Followed safety rules, clean work practices, and company installation standards.
- Communicated with clients regarding any changes or modifications that may be required.
- Confirmed quality assurance standards were met throughout the entire installation process.
- Connected wiring between units and power supply sources per code regulations.
- Installed and tested HVAC systems in commercial and residential buildings.
- Ensured safety protocols were followed during all phases of installation process.
- Installed air ducts, registers, grilles, and diffusers according to blueprint specifications.
- Assisted in the selection and sizing of HVAC equipment for new installations, based on detailed load calculations.
- Tested pipe, tubing joints, and connections for leaks.
- Installed furnaces, boilers and A/C units in new and existing buildings and assessed functionality of existing units.
- Put in new gas lines, wiring and other support components for HVAC systems.
Education
Some College (No Degree) - Music Education
Mars Hill College
Mars Hill, NCSkills
- HVAC sales
- Load calculations
- Thermostat programming
- Equipment sizing
- Code compliance
- HVAC troubleshooting
- System replacement
- Duct inspection
- Customer communication
- Problem solving
- Attention to detail
- Consultative selling
- Team collaboration
- Professional demeanor
Certification
- North Carolina State Board Type 2 and Type 3 Refrigeration Certification
Timeline
Comfort Advisor
Morris Heating and Cooling
01.2025 - 07.2026
HVAC Technician
Morris Heating and Cooling
08.2021 - 01.2025
HVAC-R Mechanic
Condrey Plumbing, Heating and Air Conditioning
05.2016 - 08.2021
Lead Plumber
Condrey Plumbing, Heating and Air Conditioning
06.2006 - 02.2014
Heating, Ventilation, and Air Conditioning Installer
Condrey Plumbing, Heating and Air Conditioning
10.1998 - 06.2006
Some College (No Degree) - Music Education
Mars Hill College