Justin (Jay) Pierce
Menifee,CA
Summary
High-achieving Comfort Advisor with proven sales background and demonstrated success in exceeding quotas. Builds immediate connections with customers and employs consultative techniques to achieve consistent sales. Highly knowledgeable about HVAC systems, products and services options.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Comfort Advisor
Cool Air Solutions
Murrieta , CA
02.2008 - 12.2021
- Engaged customers with friendly conversation to uncover needs and build trust.
- Employed required company scripts and personal expertise to make consistent sales.
- Built strong referral pipeline from satisfied customers and reached out promptly to prospects.
- Helped customers achieve comfort targets by closing more than 20 + deals for new and upgraded system installations each month.
- Set up new contracts for products and services and coordinated transition to installation team.
- Managed paperwork with high accuracy, preparing strong proposals and obtaining necessary signatures for work to proceed.
- Followed up with customers during installation to check on satisfaction and after job completion to offer additional support and service options.
- Maintained closing rate over 45% with dedicated prospecting and exceptional customer relations skills.
- Monitored competitor activities and innovations to stay ahead and proactively adjusted strategies.
HVAC Installer
Patriot Heating And Air
Moreno Valley, CA
05.2004 - 02.2008
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Optimized performance by balancing systems and calibrating controls.
- Laid out and installed electrical connections and controls as part of [Type] systems.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems and package units in commercial or residential buildings.
- Connected heating or air conditioning equipment to water, fuel or refrigerant sources to form complete circuits.
- Installed components to improve HVAC system performance.
- Tested and repaired condensers, heat exchangers, cooling towers, steam and gas turbines.
- Performed routine maintenance on diverse systems.
- Supervised and instructed assistants.
- Used electrical testing equipment to assess electrical circuits and components for continuity.
- Worked on both home and business units for maintenance, repairs and new installations.
- Selected correct motors, thermostats and other components to replace defective parts.
- Repaired or replaced defective equipment, components or wiring.
- Increased longevity of HVAC systems by performing preventive maintenance.
Education
High School Diploma -
Canyon Springs High School
Moreno Valley, CA06.2003
Skills
- System Specifications
- Financing Options
- Sales Proposals
- Outside Sales
- Sales Agreements
- Complete HVAC expertise
Certification
Nate Certified (Air Conditioning)
NCI Certified System Performance analyst
NCI Certified System Renovation
NCI Certified Residential and Light commercial Air Balancing
EPA Universal Refrigerant Certified
HIS Certificate
Timeline
Comfort Advisor
Cool Air Solutions
02.2008 - 12.2021
HVAC Installer
Patriot Heating And Air
05.2004 - 02.2008
High School Diploma -
Canyon Springs High School