Kevin Courtney Resume
7866 HWY 5 Douglasville,GA
Summary
Organized and motivated employee eager to apply time management and knowledgeable skills in various environments. Seeking entry-level opportunities to create future career advancement while aiding in growth of the company.
Overview
13
13
years of professional experience
Work History
Product Flow-SWAT
Best Buy
Douglasville, GA
01.2022 - 11.2022
- Providing oversight and collaboration through excellent documentation, analytical and communication skills.
- Controlled reduction of loss of inventory by protecting company assets and responsible for items addressed by our RSS feed for the warehouse.
- Partner with store managers/supervisors in order to conduct loss research investigations to ensure accuracy of inventory on hand.
- Oversee and responsible for conducting accurate and safe/procedural unloading and loading of company shipments.
- Conducted receiving of transfer orders/service items, and customer orders, as well as, the shipping out of the same.
- Packed and labeled merchandise to prepare for loading and shipment with correct carriers.
Customer Specialist
Best Buy
Douglasville, GA
12.2021 - 01.2022
- Support customers with product implementation and usage, and answer customer questions thoroughly.
- Built open, welcoming relationships with customers by replying to their questions promptly and personally.
- Assisting Customers with their sales orders, In-Home Advisor appointments, returns, and exchanges.
- Advise customers on in-store promotions, sales, and purchase options for maximizing results from company products.
- Partner with supervisors and fellow associates in other departments to meet customer needs.
Seasonal/Occasional
Best Buy
Douglasville, GA
11.2021 - 12.2022
- Worked front end operations for store. Finalizing customer sales at register, and returns or exchanges.
- Conducting store pick-up for customers, as well as, curbside orders.
- Providing customers with adequate customer service in order to meet client needs and realize their expectation's.
- Began conducting Asset Protection (AP).
Caregiver
Self Employed
Douglasville, GA
06.2021 - 10.2021
- Stepped down from my position at Glock to address my father's care needs.
Assembly Line Worker
Glock Inc.
Smyrna, GA
02.2021 - 06.2021
- Assembled GLOCK firearms and products according to company procedures and productivity goals as well as internal quality specifications.
- Required the ability to work on an Assembly Line, in a team and quota-based environment.
- Position called for the extensive usage of specific tools include hand torque drills, small punches and other various sized and shaped hand tools used to install small components into the firearms.
- Had to be able to communicate effectively and collaborate with line leads and assemblers at shift change to exchange relevant information in order to prevent mistakes and expedite the assembly processes.
Caregiver
Self-Employed
Indiantrail, NC
09.2017 - 12.2020
- Became caregiver for my father after he was diagnosed with the a neurological disorder.
Apprentice (Out of Business)
Norseman Renovations
Mint Hill, NC
06.2017 - 09.2017
- Shadowed craft experts and supervisors to learn wide range of simple and complex techniques.
- Helped with acquiring necessary materials, and supplies related to specific projects. Transported items and tools from truck to work locations.
- Worked with tile, stone, and varying adhesives, installed cabinetry, and plumbing.
Roofer
Keyway Construction
Charlotte, NC
08.2016 - 01.2017
- Performed multiple outdoors repairs, including fascia, soffit, and various siding (masonite, hardy board).
- Executed several entire roof remodels, replacing decking, shingles, and ridge vent.
- Used waterproof sheet materials including modified plastics, and other asphaltic compositions.
- Responsibilities included the care of company vehicles, and maintaining professional appearance.
Teachers Assistant
Trinity Bible College
Ellendale, ND
08.2015 - 05.2016
- Responsible for scheduling appointments, and directing phone calls, while acting as secretary, and aid to the professor.
- Tasked with acquiring any class assignments for the professor, including making additions/refinements to Moodle program for classes.
- During my time there I also assisted the Chair of Academics in establishing dialogue with the CHEA for accreditation purposes.
Stock Associate
Chars Food Pride (Change of Ownership)
Ellendale, ND
11.2014 - 07.2015
- Operated the cash register involved in customer service providing customers with friendly and professional assistance.
- Aided in restocking, and inventory of perishable/nonperishables including produce, dairy, and frozen foods.
- Managed the Deli/Bakery area. Responsible for cleanliness standards and food preparation. As well as item inventory.
Tactics Instructor
U.S. Marine Corps
Camp Pendleton South, CA
12.2012 - 10.2013
- Supervised 240 hours of Combat Marksmanship Program instruction and live fire.
- Instructed 96 hours on crew served weapons and supervised 108 hours of live fire.
- Instructed, and supervised marines during mounted and dismounted patrolling exercise.
- Trained and evaluated eight Combat Life Saver courses.
- Evaluated eight advisor teams, totaling 174 marines, during the course of their training resulting in their successful completion in order to readily deploy to Afghanistan.
Military Advisor
U.S. Marine Corps
, Afghanistan
11.2011 - 10.2012
- Assisted in mentoring the supply Chief of the Afghan National Civil Order Police (ANCOP) with procedural concerns regarding acquiring vehicle parts and gear from the Brigade level command element in the Provincial Capitol Lask-kar-ga.
- Served as Motor Transportation Chief, conducting preventative maintenance, trouble-shooting and acquisitions of parts and equipment for (3) MAT-V’s, (1) MRAP and (2) Mine Rollers.
- Led six hours of platform instruction to the advisor team on basic infantry skills, call for fire, map reading and land navigation.
- Participated in one hundred and twenty partnered patrols, coordinated with Marine, Georgian, and ANCOP units.
Squad Leader/Section Leader
U.S. Marine Corps
Camp Pendleton South, CA
01.2010 - 10.2011
- Responsible for maintaining the order and discipline of platoon personnel.
- Assisted in the establishment of standard operating procedures for the platoon for our deployment on the 13th MEU (Marine Expeditionary Unit).
- Assisted in two successful joint theatre cooperation exercises with the Jordanian and Kuwaiti militaries. In counter IED operations, and Forward Observing with Live Fire of Mortar systems with the Kuwaiti AirForce.
- Taught over 200 hours of tactics, techniques, and fire procedures of the m224 mortar system, to include, call for fire, close air support, and forward observing techniques.
- Responsible for maintaining accountability and the condition, care, and economical use of $65,000 of weapons and essential squad, and personal gear.
Education
Bachelor of Arts - Biblical Studies
Trinity Bible College
Ellendale, NDSkills
- Management
- Conflict Resolution
- Leadership
- Customer Service
- Instruction
- Mentoring
- Power Point
- Word
Affiliations
- Completed the Long Distance Sergeants Course for NCO’s (2011).
- Completed the Advanced Mortar Leaders Course (2010).
Timeline
Product Flow-SWAT
Best Buy
01.2022 - 11.2022
Customer Specialist
Best Buy
12.2021 - 01.2022
Seasonal/Occasional
Best Buy
11.2021 - 12.2022
Caregiver
Self Employed
06.2021 - 10.2021
Assembly Line Worker
Glock Inc.
02.2021 - 06.2021
Caregiver
Self-Employed
09.2017 - 12.2020
Apprentice (Out of Business)
Norseman Renovations
06.2017 - 09.2017
Roofer
Keyway Construction
08.2016 - 01.2017
Teachers Assistant
Trinity Bible College
08.2015 - 05.2016
Stock Associate
Chars Food Pride (Change of Ownership)
11.2014 - 07.2015
Tactics Instructor
U.S. Marine Corps
12.2012 - 10.2013
Military Advisor
U.S. Marine Corps
11.2011 - 10.2012
Squad Leader/Section Leader
U.S. Marine Corps
01.2010 - 10.2011
Bachelor of Arts - Biblical Studies
Trinity Bible College
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