Kevin Crane
New Castle,CO
Summary
Knowledgeable HVAC Technician and manager, offers 16+ years of troubleshooting, repair, sales and estimating. Experience with advanced technical knowledge. Dependable and service-driven with strong safety record and excellent follow-through. Well-versed in consulting blueprints and schematics to assess repair needs.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Field Supervisor/Service Technician
Tower Heating and Air
Garner, NC
07.2023 - Current
- Supervised and coordinated daily activities of field personnel to ensure efficient operations.
- Provided guidance to team members on job-related tasks, techniques, best practices.
- Resolved customer issues and built strong, productive relationships.
- Resolved advanced technical equipment issues.
- Worked closely with sales and project management
Senior Technician/ Field Supervisor
Comfort Monster
Raleigh, NC
11.2022 - 07.2023
- Created relationships with customers and provided solutions for equipment with proper repairs, replacements, and maintenance agreements
- Performed diagnostic tests on malfunctioning equipment to identify issues and determine repair needs.
- Trained junior technicians in basic troubleshooting techniques and best practices for repairing hardware.
- Conducted regular preventive maintenance inspections on equipment to detect potential problems before they occurred.
HVAC Service Field Manager/Lead Technician
Pacific Sheet Metal, Inc
Rifle, CO
03.2016 - Current
- Supervised all field technicians
- Estimated, supervised, and sold equipment and preventative maintenance services.
- Communicated with vendors, upper management and peers.
- Mentored and trained new employees on processes, flow and safety procedures.
- Oversaw onsite and offsite maintenance, repair and installation jobs.
- Diagnosed and repaired mechanical issues according to industry standards.
- Handled telephone support calls to determine issues and provide solutions.
- Explained and recommended service options to customers and detailed costs.
- Instructed customers on equipment after installation.
HVAC Technician
R & H Mechanical
Eagle, CO
10.2014 - 03.2016
- Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
- Maintained and serviced HVAC systems.
- Installed heating, air conditioning and ventilation equipment and tested for proper operation.
HVAC Technician /Installer
Douglas Heating and Air Conditioning
Arlington Heights, IL
06.2006 - 10.2014
- Worked with team members to install and maintain equipment.
- Installed residential and light commercial HVAC equipment
- Dispatched to various sites to perform maintenance on failed equipment.
- Managed and monitored different small to medium scale installations in schedule and budget.
Paid Intern
Lehman Design Consultants
Chicago, IL
06.2007 - 08.2007
- Completed drafts and layouts of mechanical systems.
- Studied CAD drafting software and formulas for design and load calculations
Education
Some College (No Degree) - HVAC-R/ Electric
Triton College
River Grove, ILSome College (No Degree) - Fire Science/ Emergency Management
William Rainey Harper College
Palatine, ILSkills
- Work order management
- Equipment sales and preventative maintenance agreements
- Troubleshooting and diagnostics
- Training and mentoring
- Quality assurance controls
- Mechanical background
- Component repairs
- Estimating abilities
Certification
- EPA 608 Universal
- Water Furnace Factory Certified
- Lochinvar Factory Certified
- Honeywell VFD Factory Certified
- Trane Factory Certified
- Carrier Factory Certified
Timeline
Field Supervisor/Service Technician
Tower Heating and Air
07.2023 - Current
Senior Technician/ Field Supervisor
Comfort Monster
11.2022 - 07.2023
HVAC Service Field Manager/Lead Technician
Pacific Sheet Metal, Inc
03.2016 - Current
HVAC Technician
R & H Mechanical
10.2014 - 03.2016
Paid Intern
Lehman Design Consultants
06.2007 - 08.2007
HVAC Technician /Installer
Douglas Heating and Air Conditioning
06.2006 - 10.2014
Some College (No Degree) - HVAC-R/ Electric
Triton College
Some College (No Degree) - Fire Science/ Emergency Management
William Rainey Harper College
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