Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Cuccia

Youngsville,LA

Summary

Dynamic Restoration Supervisor with extensive experience at Gulf Coast Restoration of Lafayette LLC, excelling in project management and technical guidance. Proven track record in implementing safety protocols and achieving high-quality restoration outcomes. Adept at moisture inspection and equipment maintenance, fostering team collaboration to exceed client expectations in challenging environments.

Certified through the IICRC mitigation program

Overview

17
17
years of professional experience

Work History

Loss Mitigation Supervisor

Gulf Coast Restoration of Lafayette LLC
Youngsville, LA
01.2022 - Current
  • Investigated accidents or incidents involving personnel or property damage.
  • Documented all job related information, including labor hours, materials used, and other relevant data.
  • Provided direction to team members during emergency response operations.
  • Performed preventative maintenance on tools and equipment used in restorations.
  • Conducted regular inspections to ensure that work was completed in accordance with standards.
  • Supervised and coordinated the daily activities of restoration technicians.
  • Participated in meetings with clients to discuss project objectives and expectations.
  • Provided technical guidance and support to technicians during restorations.
  • Managed multiple projects simultaneously while meeting tight deadlines without compromising quality standards.
  • Managed inventory of supplies needed for restoration projects.
  • Developed and implemented safety protocols for onsite personnel.
  • Verified moisture presence and sprayed and fogged upholstery, carpets and accessories with fabric conditioners and protectors.
  • Inspected completed restoration to ensure conformance to standards.
  • Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
  • Cleaned carpet, upholstery, and draperies to remove effects of smoke and water damage.
  • Provided restoration services for structures that have been damaged by fire, mold, water and weather.
  • Reviewed completed work to verify consistency, quality, and conformance.

Restoration Supervisor

Continuum Restoration Services LLC
Lafayette, LA
03.2019 - 01.2022
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Provided restoration services for structures that have been damaged by fire, mold, water and weather.
  • Cleaned carpet, upholstery, and draperies to remove effects of smoke and water damage.
  • Verified moisture presence and sprayed and fogged upholstery, carpets and accessories with fabric conditioners and protectors.
  • Inspected completed restoration to ensure conformance to standards.
  • Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
  • Developed and implemented safety protocols for onsite personnel.
  • Provided technical guidance and support to technicians during restorations.
  • Resolved customer complaints regarding quality or service issues related to restorations.
  • Participated in meetings with clients to discuss project objectives and expectations.
  • Supervised and coordinated the daily activities of restoration technicians.
  • Provided direction to team members during emergency response operations.
  • Conducted regular inspections to ensure that work was completed in accordance with standards.

Restoration Supervisor/Owner

Gulf Coast Restoration Of Lafayette LLC
Youngsville, LA
05.2008 - 03.2019
  • All duties as stated above in current position

Education

Water Damage Restoration Applied Structural Drying - Water Damage Restoration Applied Structural Drying

IICRC
01-2008

Commercial Drying

IICRC
01-2008

GED -

Chalmette High School
Chalmette, LA
05-1987

Skills

  • Project management
  • Safety protocols
  • Technical guidance
  • Restoration techniques
  • Moisture inspection
  • Equipment maintenance

Timeline

Loss Mitigation Supervisor

Gulf Coast Restoration of Lafayette LLC
01.2022 - Current

Restoration Supervisor

Continuum Restoration Services LLC
03.2019 - 01.2022

Restoration Supervisor/Owner

Gulf Coast Restoration Of Lafayette LLC
05.2008 - 03.2019

Water Damage Restoration Applied Structural Drying - Water Damage Restoration Applied Structural Drying

IICRC

Commercial Drying

IICRC

GED -

Chalmette High School

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