Kevin D. Nguyen
Santa Ana,CA
Summary
Experienced and results-driven professional with 6+ years of progressive experience in healthcare operations, credentialing, compliance, and administrative support. Demonstrated ability to manage large-scale onboarding processes, streamline workflows, and deliver cross-functional solutions that align with strategic organizational goals. Proven expertise in process improvement, project coordination, documentation compliance, and stakeholder management. Known for adaptability, problem-solving, and maintaining KPI-aligned service delivery
Overview
6
6
years of professional experience
Work History
Compliance Liaison
Aya Healthcare
09.2022 - Current
- Managed 70+ active healthcare staffing files, ensuring 100% document compliance and on-time delivery.
- Maintained strategic partnerships with healthcare facilities by proactively identifying and resolving documentation and rate-related bottlenecks.
- Collaborated cross-functionally with credentialing and recruiting teams to ensure seamless onboarding of travel healthcare professionals.
- Independently maintained workload while exceeding performance metrics and key compliance deadlines.
- Delivered data-driven reports to leadership to support rate negotiation and placement timelines.
Credentialing Specialist
LRS Healthcare
08.2021 - 09.2022
- Coordinated end-to-end credentialing processes for 20+ medical professionals, ensuring state and federal compliance standards.
- Initiated and monitored pre-employment screenings including drug tests, background checks, and clinical certifications.
- Fostered strong relationships with travel staff and client partners to ensure timely placements and contract fulfillment.
- Reduced credentialing delays by 15% through improved file tracking and communication protocols.
- Recognized with the 2021 Rising Star Award for exceptional service and execution.
Administrative Assistant – Psychiatry Department
Boys Town National Research Hospital
07.2019 - 08.2021
- Supported operations for a multidisciplinary team of 20+ mental health professionals.
- Renewed licenses, maintained confidential records, and facilitated logistics for credentialing and compliance.
- Streamlined procurement and expense reporting processes to increase operational efficiency by 20%.
- Coordinated travel, meetings, and scheduling with discretion and professionalism.
- Acted as liaison across departments and external partners, ensuring clear and professional communication.
Education
Bachelor of Arts - Sociology
Doane University
Crete, NE05.2016
Skills
- Technical Project Coordination
- Process Improvement & Optimization
- Credentialing & Compliance
- Cross-functional Team Collaboration
- Stakeholder Relationship Management
- ATS-Optimized Documentation
- Quality Assurance & Risk Mitigation
- Healthcare Operations
- Technical Communication
- Data Analysis & Reporting
- Workflow Automation
- KPI-Driven Execution
- Team Collaboration
- Multilingual Communication (English/Vietnamese)
Languages
- English (Fluent)
- Vietnamese (Fluent)
Affiliations
- - Scholarship Board Member, Sigma Phi Theta – Oct 2016–Present
- - Mentor/Sponsor, Sigma Phi Theta – Jan 2019–Present
- - Athlete, Doane College Football & Athletic Training Program
Timeline
Compliance Liaison
Aya Healthcare
09.2022 - Current
Credentialing Specialist
LRS Healthcare
08.2021 - 09.2022
Administrative Assistant – Psychiatry Department
Boys Town National Research Hospital
07.2019 - 08.2021
Bachelor of Arts - Sociology
Doane University
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