Kevin Donigan
Grosse Pointe Woods
Summary
Dedicated professional with extensive experience in customer service and team collaboration. Proven ability to enhance guest satisfaction through problem-solving and efficient operations.
Overview
31
31
years of professional experience
Work History
Uber Driver
Uber
Grosse Pointe, MI
09.2023 - Current
- Delivered safe and efficient transportation services while adhering to local traffic laws.
- Provided excellent customer service, ensuring passenger satisfaction and maintaining positive ratings.
- Navigated using GPS technology to optimize routes, reducing travel time for passengers.
- Conducted routine vehicle inspections to ensure operational safety and reliability before trips.
Bartender/Waiter
Pastiao
Grosse Pointe, MI
02.2025 - 01.2026
- Prepared and served beverages according to established recipes and presentation standards.
- Maintained cleanliness of bar area, ensuring compliance with health and safety regulations.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Provided excellent customer service, addressing patron inquiries and resolving issues promptly.
Bar Manager/Waiter/Restaurant Manager
Limoncello Restorante
Palm Beach Gardens, FL
09.2001 - 09.2021
- Led bar operations, ensuring compliance with health and safety regulations.
- Developed and implemented innovative cocktail menus to enhance guest experience.
- Mentored and trained staff on beverage preparation and service standards.
- Managed inventory levels, reducing waste while maintaining optimal stock supply.
Waiter
Marc's Chop House
Jupiter, FL
10.1999 - 08.2001
- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to maintain menu accuracy and expedite service.
- Trained new waitstaff on operational procedures and best practices for service excellence.
Bartender/Waiter/Assistant/Maitre D
Acquario Ristorant
150 Worth Ave Palm Beach Florida
09.1995 - 08.1999
- Crafted innovative cocktails to enhance guest experiences and drive customer satisfaction.
- Trained and mentored junior bartenders on beverage preparation and customer service techniques.
- Maintained inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Developed seasonal drink menus to align with culinary offerings and boost sales.
Education
Bachelor of Science -
University of Michigan
Ann Arbor, MI05-1988
Skills
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Bartender/Waiter
Pastiao
02.2025 - 01.2026
Uber Driver
Uber
09.2023 - Current
Bar Manager/Waiter/Restaurant Manager
Limoncello Restorante
09.2001 - 09.2021
Waiter
Marc's Chop House
10.1999 - 08.2001
Bartender/Waiter/Assistant/Maitre D
Acquario Ristorant
09.1995 - 08.1999
Bachelor of Science -
University of Michigan