Photography
Hi, I’m
Kevin Dudley
Lewis Center,OH
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, high-volume, fast-paced settings.
Overview
16
years of professional experience
1
Certification
Work History
SSA Group
Director of Food Service Operations
05.2023 - Current
Job overview
- Manage day to day operations for food service locations at Zoombezi Bay Water Park and Safari Golf Course
- 2024 Zoombezi Bay Revenue $4.1 million in 100-day operating season
- 2023 total revenues exceeding $4.3 million annually with $3.8 million in Zoombezi Bay Revenue generated in 100-day season.
- 2023 EOY Results: Revenue 2.5% over budget, 6% savings on Labor $$ to budget, and 12% savings to budget on cost of goods
- Trained, supervised and motivated 200+ employees to enhance customer service and encourage repeat business.
- Lead team of 4 full time Food Service Operations Managers, fostering collaboration to achieve team goals through formalized training plans, coaching, and performance management.
- Oversaw front of house and back of house personnel to maintain adequate staffing to minimize overtime and maximize revenue.
Soaring Phoenix Photography, LLC
Owner/Operator
05.2021 - Current
Job overview
- Freelance photography business
- Edited, toned, captioned, and uploaded photographs for publication.
- Digitally edited photos to enhance appearance.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Planned and prepared for on-location and studio shoots.
- Offered image proofs to help clients choose best photos from shoot.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
SSA Group
Food Service Operations Manager
05.2019 - 04.2023
Job overview
- Manage day to day operations for food service locations with total revenues exceeding $3 million annually.
- Exceeded or met Revenue and Labor KPIs in 2019, 2021, 2022, 2023
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Oversaw training of more than 70+ team members.
- Maximized quality assurance by completing frequent line checks.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
GetGo Market + Cafe
Shift Supervisor
04.2011 - 05.2019
Job overview
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
Wells Fargo Advisors
Wealth Brokerage Retirement Compliance Specialist
06.2008 - 07.2010
Job overview
- Facilitated employee outside account reporting for new employees.
- Reviewed brokerage account statements to identify financial holdings that did not meet regulatory requirements.
- Built collaborative relationships with regional managers to ensure policy and regulatory requirements were met.
- Contacting outside Brokerage Firms when necessary to verify financial employee financial holdings.
Education
Cuyahoga Community College District, Cleveland, OH
No Degree from Paralegal Studies
Saint Louis University, St Louis, MO
No Degree from Aviation Management
Gilmour Academy, Gates Mills, OH
High School Diploma
05.2003
Skills
- Operations Management
- Budget Control
- Verbal and written communication
- Team Leadership
- Food Safety
- POS system knowledge
- Labor Management
- Inventory Management
Certification
- ServSafe Instructor Proctor
- ServSafe Manager
- Ohio Level II Food Manager
- Driver's License
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsPersonal development programsPaid time offAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Timeline
Director of Food Service Operations
SSA Group
05.2023 - Current
Owner/Operator
Soaring Phoenix Photography, LLC
05.2021 - Current
Food Service Operations Manager
SSA Group
05.2019 - 04.2023
Shift Supervisor
GetGo Market + Cafe
04.2011 - 05.2019
Wealth Brokerage Retirement Compliance Specialist
Wells Fargo Advisors
06.2008 - 07.2010
Cuyahoga Community College District
No Degree from Paralegal Studies
Saint Louis University
No Degree from Aviation Management
Gilmour Academy
High School Diploma
- ServSafe Instructor Proctor
- ServSafe Manager
- Ohio Level II Food Manager
- Driver's License
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