Mariana Arredondo
Salinas,CA
Summary
Enthusiastic, results-driven leader with over 26 years of progressive experience in high-volume restaurants, bars, and cafes, including full-service and fast-casual concepts, with entertainment. Known for building strong teams, implementing operational excellence, and driving consistent revenue growth. Proven ability to reduce staff turnover, boost customer satisfaction, and streamline labor and quality control.
Overview
23
23
years of professional experience
Work History
Director of Food Service Operations
SSA Group LLC at Monterey Bay Aquarium
Monterey, CA
06.2024 - Current
- Oversee multi-location operations for fast-paced, high-volume cafes, restaurants, stores, and bars.
- Develop and implement labor cost strategies, quality control systems, and the team's mentoring through training and development programs, with high retention and performance.
Food Service Operations Manager
SSA Group LLC at Monterey Bay Aquarium
Monterey, CA
03.2017 - 06.2024
- Developed operational schedules to optimize workforce productivity and coverage, reducing labor, and increasing sales and guest experience.
- Implemented performance and retention levels through effective hiring, training, mentorship, and coaching and counseling.
- Oversaw budgeting, forecasting, and daily operation execution, increasing sales and profits by 10% to 15% year over year.
Front of the House Manager
California Pizza Kitchen
Monterey, CA
12.2015 - 03.2017
- Managed daily restaurant operations and ensured efficient service delivery.
- Trained and supervised staff to maintain high service standards, food safety compliance, customer satisfaction.
General Manager
Casa Sorrento Pizzeria
Salinas, CA
04.2009 - 11.2015
- Managed daily operations in busy restaurant, focusing on staff motivation and guest satisfaction, building strong, performance-driven teams through fair and strategic leadership practices.
Bartender / Restaurant Server
Chevy's Fresh Mex Restaurant
Salinas, CA
08.2005 - 02.2010
Assistant Restaurant Manager
Round Table Pizza, Inc
Salinas, CA
08.2002 - 12.2004
Education
Behavioral Sciences And Business Development
Hartnell College
Salinas, CA05-2007
Skills
- Multi-unit restaurant operations
- Staff hiring, training, development, and retention
- Quality assurance and compliance
- P&L, budgeting, and cost control
- Revenue growth strategies
- Guest experience optimization
- Leadership development
- Event and entertainment management
- Bilingual and biliterate (English and Spanish)
- DEI advocacy and community outreach
Timeline
Director of Food Service Operations
SSA Group LLC at Monterey Bay Aquarium
06.2024 - Current
Food Service Operations Manager
SSA Group LLC at Monterey Bay Aquarium
03.2017 - 06.2024
Front of the House Manager
California Pizza Kitchen
12.2015 - 03.2017
General Manager
Casa Sorrento Pizzeria
04.2009 - 11.2015
Bartender / Restaurant Server
Chevy's Fresh Mex Restaurant
08.2005 - 02.2010
Assistant Restaurant Manager
Round Table Pizza, Inc
08.2002 - 12.2004
Behavioral Sciences And Business Development
Hartnell College
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