KEVIN E. ROSS
VENICE
Summary
Dynamic and results-driven professional seeking a challenging career opportunity with a reputable organization in Southwest Florida. Committed to leveraging extensive training and skills to significantly contribute to company success while fostering personal growth and industry knowledge. Eager to embrace new challenges that enhance expertise and drive impactful results. Passionate about continuous learning and dedicated to achieving excellence in every endeavor.
Overview
15
15
years of professional experience
Work History
Automotive Service Advisor
Sunset Cadillac
Venice, FL
12.2022 - 06.2026
- Managed customer interactions by efficiently addressing inquiries and resolving issues to enhance overall service quality.
- Developed and implemented vehicle service schedules to optimize shop workflow and maintain high levels of client satisfaction.
- Educated customers on essential maintenance practices, enhancing their comprehension of vehicle performance and care.
- Engaged with technicians to ensure thorough diagnosis and swift resolution of vehicle issues, supporting operational efficiency.
General Sales Manager / Finance Manager
Corwin Automotive Group (Corwin Ford and CDJR)
Springfield, MO
02.2013 - 09.2022
- Prepare and process all car deals, develop and maintain banking relationships, maintain compliance, offer 100% of all ancillary products available to customers, maintain an exemplary performance level as outlined by the dealership, assist and work with sales managers and sales desk in structuring car deals in an effort to maximize front end and back end gross profit. As General Sales Manager I have managed all day to day variable operations for 3 of my 9 years including all marketing, Sales expectancy, Hiring and training of Sales and Finance producers and managing expectations and performance of my team
Finance Director
Berkshire Hathaway (Van Tuyl Inc)
Springfield, MO
04.2011 - 01.2013
- Hire, build, train and manage a team of 4-5 finance producers, build and maintain banking relationships, work with all sales managers and directors to structure loans and obtain bank approvals with underwriting, maintain an exemplary performance level as outlined by the dealership for my department in production and customer service as well as compliance management
Education
Missouri State University
05-1990
High School Diploma - undefined
Kickapoo High School
Springfield, MO05-1988
Skills
- Strategic leadership abilities
- Proficient in organizational strategies
- Experienced in software tools
- Strategic problem analysis
- Proficient in building relationships
- Effective closing techniques
- Meticulous attention to detail
- Strong work ethic
- Strategic decision making
- Flexible problem-solving
Timeline
Automotive Service Advisor
Sunset Cadillac
12.2022 - 06.2026
General Sales Manager / Finance Manager
Corwin Automotive Group (Corwin Ford and CDJR)
02.2013 - 09.2022
Finance Director
Berkshire Hathaway (Van Tuyl Inc)
04.2011 - 01.2013
High School Diploma - undefined
Kickapoo High School
Missouri State University