Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kevin Evola

Hernando,MS

Summary

Process Associate experienced in identifying and coordinating process improvement initiatives that incorporate best practices and standard operating procedures. Skillfully identifies, plans and implements prioritized projects for organizational transformation. Highly skilled in various computer programs.

Overview

5
5
years of professional experience
1
1
Certification

Work History

FC Associate

Amazon
12.2021 - 07.2022
  • Followed procedures at all times for personal and team safety.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Operated pallet jacks and forklifts to transport merchandise throughout facility.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Drove customer satisfaction by successfully completing all returns quickly.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Process Assistant

Amazon
07.2022 - Current
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Conducted training and change management processes to improve operations.
  • Maintained knowledge of industry techniques, methods and equipment to create competitive advantage leading to business growth.
  • Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
  • Offered data-driven recommendations to align company strategies and process improvement initiatives.
  • Determined and recommended methods to implement improvement opportunities.
  • Developed standard operating procedures and document workflows to drive current and future processes.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Volunteered to help with special projects of varying degrees of complexity.

Team Associate

Walmart
11.2019 - 12.2021
  • Responsible for stocking and maintaining the Fresh Departments – Produce, Frozen, Meat and Dairy
  • Learned all required tasks quickly to maximize performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong cooperative relationships with coworkers and managers.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Created appealing displays for routine arrangements and special promotions.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Assisted with inventory counts and stocking of merchandise.

Cook Shift Leader

Lenny's
09.2018 - 09.2019
  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Placed orders to restock items before supplies ran out.
  • Maintained well-organized mise en place to keep work consistent.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Cooked memorable dishes that brought new customers into establishment.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.

Education

Bachelor of Arts - Operations Management

Southern New Hampshire University
Hooksett, NH
06.2028

Skills

  • Customer Service
  • Assignment Delegation
  • Dispute Resolution
  • Inventory Auditing
  • Stock Rotation
  • Forklift Operation
  • Team Leadership
  • Performance Monitoring
  • Operations Management

Certification

Walmart - Electric Pallet Jack and Walkie Stacker Certification Walmart - Electric Pallet Jack and Walkie Stacker Trainer Certification Walmart - Hazmat and Blood Bourne Pathogen Certification Amazon - G.T.D.R. Certification Amazon - P.I.T. Certification Amazon - Pallet Jack Certification Amazon - Inbound and Outbound Dock trained. 2

Timeline

Process Assistant

Amazon
07.2022 - Current

FC Associate

Amazon
12.2021 - 07.2022

Team Associate

Walmart
11.2019 - 12.2021

Cook Shift Leader

Lenny's
09.2018 - 09.2019

Bachelor of Arts - Operations Management

Southern New Hampshire University

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Kevin Evola