Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Fink

Kamloops,BC

Summary

Proven track record in enhancing customer relationships and driving product improvements at BCLDB. Skilled in inventory control and adaptable to changing demands, demonstrated through successful staff training and sales development. Excelled in collaborative environments, achieving significant service enhancements and safety standards.

Overview

13
13
years of professional experience

Work History

Cannabis Consultant/Relief Assistant Manager

BCLDB
08.2018 - Current
  • Delivers outstanding service to customers to maintain and extend relationship for future business opportunities.
  • Analyzes problematic areas to provide recommendations and solutions.
  • Evaluates customer needs and feedback to drive product and service improvements.
  • Maintains overall safe work environment with employee training programs and enforcement of safety procedures.

Manual Medicine Therapist

Rehabilitation Specialists Of Monroe
12.2015 - 06.2018
  • Conducted new patient evaluations
  • Performed Manual Medicine Therapy on patients
  • Assisted Dr. Keith Barbour D.O. with hands-on treatment of patients using OMT methods

Licensed Massage Therapist

Bluwater Medi Spa
08.2015 - 06.2018
  • Communicated with clients to discuss medical history, lifestyle and massage treatment goals.
  • Provided treatment for medical conditions and injuries through therapeutic massage.
  • Collaborated with other healthcare professionals to develop treatment plans.

Team Leader/Assistant to General Manager

REVS Windsor
01.2012 - 12.2014
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Managed 3 of 4 facility departments and their staff
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making at weekly meetings with owner and top executives

Education

Therapeutic Massage Technician - Therapeutic Massage

Health Enrichment Center
Lapeer, MI
06.1996

No Degree - Psychology Major / Criminology & Philosophy Minors

University of Windsor
Windsor, ON
06.1992

High School Diploma -

Riverside Secondary School
Windsor, ON
06.1990

Skills

  • Inventory Control
  • Adaptable to Changing Demands
  • Sales Development
  • Conflict resolution
  • Staff training and development
  • Task Delegation
  • Employee Motivation
  • Best Practices Implementation

Timeline

Cannabis Consultant/Relief Assistant Manager

BCLDB
08.2018 - Current

Manual Medicine Therapist

Rehabilitation Specialists Of Monroe
12.2015 - 06.2018

Licensed Massage Therapist

Bluwater Medi Spa
08.2015 - 06.2018

Team Leader/Assistant to General Manager

REVS Windsor
01.2012 - 12.2014

Therapeutic Massage Technician - Therapeutic Massage

Health Enrichment Center

No Degree - Psychology Major / Criminology & Philosophy Minors

University of Windsor

High School Diploma -

Riverside Secondary School
Kevin Fink